[Bug 1313695] Re: package linux-signed-image-generic 3.11.0.20.21 failed to install/upgrade: package linux-signed-image-generic is already installed and configured

[Apport retracing service]

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1313695

Title:
  package linux-signed-image-generic 3.11.0.20.21 failed to
  install/upgrade: package linux-signed-image-generic is already
  installed and configured

Status in “dpkg” package in Ubuntu:
  New

Bug description:
  it keeps coming up with an error

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-signed-image-generic 3.11.0.20.21
  ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
  Uname: Linux 3.11.0-20-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mediapc    2661 F.... pulseaudio
  Date: Mon Apr 28 02:26:28 2014
  DuplicateSignature: package:linux-signed-image-generic:3.11.0.20.21:package linux-signed-image-generic is already installed and configured
  ErrorMessage: package linux-signed-image-generic is already installed and configured
  HibernationDevice: RESUME=UUID=0dab80e5-8d11-461e-af2c-6f809500fd8f
  InstallationDate: Installed on 2014-01-03 (114 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic.efi.signed root=UUID=c43ea104-4d63-4703-9bdb-f1230fbe4ae2 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: dpkg
  Title: package linux-signed-image-generic 3.11.0.20.21 failed to install/upgrade: package linux-signed-image-generic is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2012
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: GKPPT10H.86A.0032.2012.1127.1710
  dmi.board.name: D33217CK
  dmi.board.vendor: Intel Corporation
  dmi.board.version: G76541-301
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrGKPPT10H.86A.0032.2012.1127.1710:bd11/27/2012:svn:pn:pvr:rvnIntelCorporation:rnD33217CK:rvrG76541-301:cvn:ct3:cvr:

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