[Bug 1313444] [NEW] Update from 13.10 to 14.04 finished with error Could Not Calculate the Upgrade Message

[Jerry Hernandez]

Public bug reported:

I just Follow the steps in the link
http://www.ubuntu.com/download/desktop/upgrade, then I received a window
message with the following error:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This can be caused by: 
* Upgrading to a pre-release version of Ubuntu 
* Running the current pre-release version of Ubuntu 
* Unofficial software packages not provided by Ubuntu 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 

Executing the command lsb_release -a
I got

LSB Version:	core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:core-4.1-ia32:core-4.1-noarch:security-4.0-ia32:security-4.0-noarch:security-4.1-ia32:security-4.1-noarch
Distributor ID:	Ubuntu
Description:	Ubuntu 13.10
Release:	13.10
Codename:	saucy

I already tried the commands 
sudo apt-get clean
sudo apt-get Update
sudo apt-get Upgrade

in order to determine if my current Ubuntu version should have to be
upgraded prior to jump to the 14.04 version

I expect to have a troublefree upgrade, but the same error that I got
using the Software Updater, I received from the command sudo do-release-
upgrade -d

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.7 [origin: unknown]
ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic i686
NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
CrashDB: ubuntu
Date: Sun Apr 27 15:54:17 2014
InstallationDate: Installed on 2013-11-19 (159 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to saucy on 2014-04-27 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug dist-upgrade i386 saucy third-party-packages

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https://bugs.launchpad.net/bugs/1313444

Title:
  Update from 13.10 to 14.04 finished with error Could Not Calculate the
  Upgrade Message

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  I just Follow the steps in the link
  http://www.ubuntu.com/download/desktop/upgrade, then I received a
  window message with the following error:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This can be caused by: 
  * Upgrading to a pre-release version of Ubuntu 
  * Running the current pre-release version of Ubuntu 
  * Unofficial software packages not provided by Ubuntu 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 

  Executing the command lsb_release -a
  I got

  LSB Version:	core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:core-4.1-ia32:core-4.1-noarch:security-4.0-ia32:security-4.0-noarch:security-4.1-ia32:security-4.1-noarch
  Distributor ID:	Ubuntu
  Description:	Ubuntu 13.10
  Release:	13.10
  Codename:	saucy

  I already tried the commands 
  sudo apt-get clean
  sudo apt-get Update
  sudo apt-get Upgrade

  in order to determine if my current Ubuntu version should have to be
  upgraded prior to jump to the 14.04 version

  I expect to have a troublefree upgrade, but the same error that I got
  using the Software Updater, I received from the command sudo do-
  release-upgrade -d

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubuntu-release-upgrader-core 1:0.205.7 [origin: unknown]
  ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
  Uname: Linux 3.11.0-20-generic i686
  NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  CrashDB: ubuntu
  Date: Sun Apr 27 15:54:17 2014
  InstallationDate: Installed on 2013-11-19 (159 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to saucy on 2014-04-27 (0 days ago)

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