[Bug 1313286] [NEW] Ubuntu fails upgrading 13.10 to 14.04

[Omri Oren]

Public bug reported:

This is the error from the upgrade command:

"""
Could not calculate the upgrade 

An unresolvable problem occurred while calculating the upgrade.

This can be caused by: 
* Upgrading to a pre-release version of Ubuntu 
* Running the current pre-release version of Ubuntu 
* Unofficial software packages not provided by Ubuntu 
"""


The main.log ended with:
$ tail /var/log/dist-upgrade/20140427-1203/main.log 
2014-04-27 11:51:52,962 DEBUG running doUpdate() (showErrors=True)
2014-04-27 11:52:12,356 DEBUG openCache()
2014-04-27 11:52:12,359 DEBUG failed to SystemUnLock() (E:Not locked) 
2014-04-27 11:52:15,164 DEBUG /openCache(), new cache size 70628
2014-04-27 11:52:15,164 DEBUG need_server_mode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
2014-04-27 11:52:16,237 ERROR Dist-upgrade failed: 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'
2014-04-27 11:52:16,238 DEBUG abort called
2014-04-27 11:52:16,240 DEBUG openCache()
2014-04-27 11:52:19,121 DEBUG /openCache(), new cache size 67328
2014-04-27 11:52:19,122 DEBUG enabling apt cron job

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.6
ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CrashDB: ubuntu
Date: Sun Apr 27 11:56:37 2014
InstallationDate: Installed on 2013-07-18 (282 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to saucy on 2014-04-27 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade saucy

** Attachment added: "main.log"
   https://bugs.launchpad.net/bugs/1313286/+attachment/4098119/+files/main.log

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https://bugs.launchpad.net/bugs/1313286

Title:
  Ubuntu fails upgrading 13.10 to 14.04

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  This is the error from the upgrade command:

  """
  Could not calculate the upgrade 

  An unresolvable problem occurred while calculating the upgrade.

  This can be caused by: 
  * Upgrading to a pre-release version of Ubuntu 
  * Running the current pre-release version of Ubuntu 
  * Unofficial software packages not provided by Ubuntu 
  """


  The main.log ended with:
  $ tail /var/log/dist-upgrade/20140427-1203/main.log 
  2014-04-27 11:51:52,962 DEBUG running doUpdate() (showErrors=True)
  2014-04-27 11:52:12,356 DEBUG openCache()
  2014-04-27 11:52:12,359 DEBUG failed to SystemUnLock() (E:Not locked) 
  2014-04-27 11:52:15,164 DEBUG /openCache(), new cache size 70628
  2014-04-27 11:52:15,164 DEBUG need_server_mode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
  2014-04-27 11:52:16,237 ERROR Dist-upgrade failed: 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'
  2014-04-27 11:52:16,238 DEBUG abort called
  2014-04-27 11:52:16,240 DEBUG openCache()
  2014-04-27 11:52:19,121 DEBUG /openCache(), new cache size 67328
  2014-04-27 11:52:19,122 DEBUG enabling apt cron job

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubuntu-release-upgrader-core 1:0.205.6
  ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
  Uname: Linux 3.11.0-20-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CrashDB: ubuntu
  Date: Sun Apr 27 11:56:37 2014
  InstallationDate: Installed on 2013-07-18 (282 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to saucy on 2014-04-27 (0 days ago)

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