[Bug 1307058] Re: Installer crashes when attempting to install bootloader

[Ubuntu Foundations Team Bug Bot]

Exception during installation:
Apr 13 02:14:48 ubuntu /plugininstall.py: Traceback (most recent call last):
Apr 13 02:14:48 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
Apr 13 02:14:48 ubuntu /plugininstall.py:     install.run()
Apr 13 02:14:48 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Apr 13 02:14:48 ubuntu /plugininstall.py:     func(self)
Apr 13 02:14:48 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 241, in run
Apr 13 02:14:48 ubuntu /plugininstall.py:     self.configure_bootloader()
Apr 13 02:14:48 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1026, in configure_bootloader
Apr 13 02:14:48 ubuntu /plugininstall.py:     "GrubInstaller failed with code %d" % ret)
Apr 13 02:14:48 ubuntu /plugininstall.py: ubiquity.install_misc.InstallStepError: GrubInstaller failed with code 1
Apr 13 02:14:48 ubuntu /plugininstall.py: 


** Tags added: installer-crash

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1307058

Title:
  Installer crashes when attempting to install bootloader

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  My system has 2 hard drives in a RAID 0 and a third drive by itself.
  I am attempting to install to the RAID 0.  My motherboard supports
  both BIOS and UEFI.  When booting via BIOS, I get an error that Grub
  failed to install to /dev/sda.  Manually selecting any other disk on
  my system fails.  When booting via UEFI, I do not get the Grub error,
  but instead a generic error that the installer has crashed (which
  prompted me to submit this bug report).  I have destroyed the RAID 0
  and rebuilt it, but the problem remains.  I actually can successfully
  install using the beta2 iso booting via BIOS, but when I update the
  system after installation, it tries to update Grub which then fails to
  install.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.4
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.340
  Date: Sun Apr 13 11:15:08 2014
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140412)
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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