[Bug 1222233] Re: Upgrading from 12.10 to 13.04 crashes on upgrade

[Harry K]

Sorry for the long delay. I've attached the log files you've requested.

Thanks


On Thu, Sep 19, 2013 at 10:27 AM, Brian Murray <brian at ubuntu.com> wrote:

> Could you please provide /var/log/dist-upgrade/apt.log and /var/log
> /dist-upgrade/main.log from that attempt?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1222233
>
> Title:
>   Upgrading from 12.10 to 13.04 crashes on upgrade
>
> Status in “ubuntu-release-upgrader” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   1) 12.10
>   2) ubuntu-release-upgrader
>   3) Upgrade from 12.10 to 13.04
>   4) The following error message occurs when the upgrader says,
> 'Calculating the changes' under 'Setting Software Channels'
>
>   Could not calculate the upgrade
>
>   An unresolvable problem occurred while calculating the upgrade:
>   E:Unable to correct problems, you have held broken packages.
>
>    This can be caused by:
>    * Upgrading to a pre-release version of Ubuntu
>    * Running the current pre-release version of Ubuntu
>    * Unofficial software packages not provided by Ubuntu
>
>   If none of this applies, then please report this bug using the command
>   'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 12.10
>   Package: ubuntu-release-upgrader-core 1:0.190.7
>   ProcVersionSignature: Ubuntu 3.5.0-24.37-generic 3.5.7.4
>   Uname: Linux 3.5.0-24-generic x86_64
>   ApportVersion: 2.6.1-0ubuntu12
>   Architecture: amd64
>   Date: Sat Sep  7 15:06:30 2013
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2013-02-13 (206 days ago)
>   InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
> (20121017.5)
>   MarkForUpload: True
>   PackageArchitecture: all
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: ubuntu-release-upgrader
>   UpgradeStatus: Upgraded to quantal on 2013-09-07 (0 days ago)
>   VarLogDistupgradeTermlog:
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1222233/+subscriptions
>


** Attachment added: "apt.log"
   https://bugs.launchpad.net/bugs/1222233/+attachment/3851925/+files/apt.log

** Attachment added: "main.log"
   https://bugs.launchpad.net/bugs/1222233/+attachment/3851926/+files/main.log

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1222233

Title:
  Upgrading from 12.10 to 13.04 crashes on upgrade

Status in “ubuntu-release-upgrader” package in Ubuntu:
  Incomplete

Bug description:
  1) 12.10
  2) ubuntu-release-upgrader
  3) Upgrade from 12.10 to 13.04
  4) The following error message occurs when the upgrader says, 'Calculating the changes' under 'Setting Software Channels'

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade:
  E:Unable to correct problems, you have held broken packages.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: ubuntu-release-upgrader-core 1:0.190.7
  ProcVersionSignature: Ubuntu 3.5.0-24.37-generic 3.5.7.4
  Uname: Linux 3.5.0-24-generic x86_64
  ApportVersion: 2.6.1-0ubuntu12
  Architecture: amd64
  Date: Sat Sep  7 15:06:30 2013
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-02-13 (206 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to quantal on 2013-09-07 (0 days ago)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1222233/+subscriptions