[Bug 1229886] Re: Grub2 cannot bring Win 7 out of hibernation - error 0xc000009a

Phillip Susi psusi at ubuntu.com
Wed Sep 25 15:16:36 UTC 2013


Very strange.  Just to make sure, you are not booting into Ubuntu
between the time you hibernate and try to resume windows right?

Do you have an option for Intel Rapid Start in your bios settings?  Can
you post the output of sudo parted -l?

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Title:
  Grub2 cannot bring Win 7 out of hibernation - error 0xc000009a

Status in “grub2” package in Ubuntu:
  Confirmed

Bug description:
  Installed Ubuntu 12.04  for dual-boot on HP P7-1222 (a UEFI machine
  that came with Win 7).  All Ubuntu and Win 7 updates are installed,
  current as of 9/20/2013.

  Ubuntu works well. The 'Grub2 "Windows Boot UEFI loader" selection
  boots Windows 7 64-bit fine, too.

  Problem is: Win 7 cannot resume from hibernate.

  Pre-Ubuntu I had activated Win 7 hibernation and used it successfully.
  I like to hibernate my Windows machines and then unplug them to
  protect against voltage spikes etc., but have a fast restart with
  retained state.

  After Ubuntu was installed, if I hibernate Win 7 (which it seems to
  do) and the machine turns off.  If I then try to resume Win 7 from
  hibernation, I get a "Your computer cannot come out of hibernation
  0xc000009a" error from the Windows loader.

  If I try to reboot Win 7 again from Grub2 I am presented with the
  "delete hibernation file and restart" option, which then does so and
  reboots Win 7 OK. Of course, searching on the 0xc000009a error code
  brings up little of value. (Thanks, MS, for such informative error
  messages.)

  I've tried the "off the top of my head" attempted fixes - powercfg -h
  off, then powercfg -h on; defragmenting; etc. No change.

  In effect, I cannot use hibernation in Win 7 anymore.

  This seems to be a grub2 bug.  It does not occur on a dual-boot non-
  UEFI Celeron 352 machine w/Ubuntu 12.04 and Win 7 (note that the old
  machine is unning the 32 bit version of Win 7 but the 64-bit version
  of Ubuntu).

  I believe this is a Grub bug, but have no idea what source package the
  bug is in.

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