[Bug 1246907] [NEW] cannot open software-properties-gtk in Trusty Tahr

Carla Sella 1246907 at bugs.launchpad.net
Thu Oct 31 21:52:43 UTC 2013


Public bug reported:

If you press super key, enter "software & updates" and click on the "software & updates"  icon to open. software-properties-gtk , it does not open, nothing happens.
If you open "software center" and select "software sources" form the edit menu software-properties-gtk  does not open, nothing happens.
If you type software-properties-gtk in terminal you get this output:

Traceback (most recent call last):
  File "/usr/bin/software-properties-gtk", line 101, in <module>
    app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file)
  File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 98, in __init__
    SoftwareProperties.__init__(self, options=options, datadir=datadir)
  File "/usr/lib/python3/dist-packages/softwareproperties/SoftwareProperties.py", line 109, in __init__
    self.reload_sourceslist()
  File "/usr/lib/python3/dist-packages/softwareproperties/SoftwareProperties.py", line 599, in reload_sourceslist
    self.distro.get_sources(self.sourceslist)    
  File "/usr/lib/python3/dist-packages/aptsources/distro.py", line 89, in get_sources
    (self.id, self.codename))
aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for Ubuntu/trusty


This is happening on a Trusty live, got the ISO from:
http://cdimage.ubuntu.com/daily-live/current/trusty-desktop-amd64.iso
(today is 10/31/2013).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: software-properties-gtk 0.92.27
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
CasperVersion: 1.336ubuntu1
Date: Thu Oct 31 21:46:01 2013
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20131021.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: software-properties (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1246907

Title:
  cannot open software-properties-gtk in Trusty Tahr

Status in “software-properties” package in Ubuntu:
  New

Bug description:
  If you press super key, enter "software & updates" and click on the "software & updates"  icon to open. software-properties-gtk , it does not open, nothing happens.
  If you open "software center" and select "software sources" form the edit menu software-properties-gtk  does not open, nothing happens.
  If you type software-properties-gtk in terminal you get this output:

  Traceback (most recent call last):
    File "/usr/bin/software-properties-gtk", line 101, in <module>
      app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file)
    File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 98, in __init__
      SoftwareProperties.__init__(self, options=options, datadir=datadir)
    File "/usr/lib/python3/dist-packages/softwareproperties/SoftwareProperties.py", line 109, in __init__
      self.reload_sourceslist()
    File "/usr/lib/python3/dist-packages/softwareproperties/SoftwareProperties.py", line 599, in reload_sourceslist
      self.distro.get_sources(self.sourceslist)    
    File "/usr/lib/python3/dist-packages/aptsources/distro.py", line 89, in get_sources
      (self.id, self.codename))
  aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for Ubuntu/trusty


  This is happening on a Trusty live, got the ISO from:
  http://cdimage.ubuntu.com/daily-live/current/trusty-desktop-amd64.iso
  (today is 10/31/2013).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: software-properties-gtk 0.92.27
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Thu Oct 31 21:46:01 2013
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20131021.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: software-properties
  UpgradeStatus: No upgrade log present (probably fresh install)

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