[Bug 1245469] Re: lts->lts upgrade from precise to trusty is not supported yet

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: update-manager (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1245469

Title:
  lts->lts upgrade from precise to trusty is not supported yet

Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  Upgrading from precise to trusty is returning as not being supported.
  The following is the console output when being attempted

  ubuntu at ubuntu-virtual-machine:/var/log/dist-upgrade$ sudo do-release-upgrade -d
  Checking for a new Ubuntu release
  Get:1 Upgrade tool signature [198 B]                                                                                                                                                             
  Get:2 Upgrade tool [1,119 kB]                                                                                                                                                                    
  Fetched 1,119 kB in 0s (0 B/s)                                                                                                                                                                   
  authenticate 'trusty.tar.gz' against 'trusty.tar.gz.gpg' 
  extracting 'trusty.tar.gz'

  Reading cache

  Checking package manager

  Cannot upgrade

  An upgrade from 'precise' to 'trusty' is not supported with this 
  tool. 

  Steps:
  1. Install a precise desktop
  2. Update to have the latest precise packages (sudo apt-get update && sudo apt-get -y dist-upgrade)
  3. Reboot
  4. Run do-release-upgrade -d and the above error message will appear

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.11
  ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11
  Uname: Linux 3.8.0-33-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  Date: Mon Oct 28 12:39:34 2013
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1382955723
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20131016)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=screen
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to precise on 2013-10-28 (0 days ago)
  VarLogDistupgradeAptclonesystemstate.tar.gz: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
  --- 
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  GsettingsChanges:
   
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20131016)
  MarkForUpload: True
  Package: update-manager 1:0.156.14.11
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=screen
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11
  Tags:  precise dist-upgrade
  Uname: Linux 3.8.0-33-generic x86_64
  UpgradeStatus: Upgraded to precise on 2013-10-28 (0 days ago)
  UserGroups:

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