[Bug 1243424] [NEW] [12.04 LTS] Reboot fails (hangs forever) after installation

[matteo sisti sette]

Public bug reported:

I installed Ubuntu 12.04 32bit on an old computer, from a bootable USB pendrive, created from a live CD iso image.
The installation was succesfull. After finishing the installation, a message appeared that said something like: "Installation complete. You need to reboot to use Ubuntu on this computer". I clicked on the "restart" button. Then the rotating-circle animated cursor got frozen, and the system hanged forever (still showing the empty desktop, the "restart needed" message window, and the frozen waiting cursor). I waited several minutes but the reboot was never performed. At the end I forced the reboot by holding the power button.
After that the system booted normally and everything worked fine. (well, except for Update Manager prompting to install some updates that it would itself refuse to install, but that's another bug).

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: debian-installer (not installed)
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
Date: Tue Oct 22 23:27:40 2013
InstallationDate: Installed on 2013-10-11 (11 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V3-571G
MarkForUpload: True
MemoryUsage:
 total       used       free     shared    buffers     cached
 Mem:       7990824    3047668    4943156          0      47280    1971108
 -/+ buffers/cache:    1029280    6961544
 Swap:     15999996          0   15999996
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
SourcePackage: debian-installer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer

** Affects: debian-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to debian-installer in Ubuntu.
https://bugs.launchpad.net/bugs/1243424

Title:
  [12.04 LTS] Reboot fails (hangs forever) after installation

Status in “debian-installer” package in Ubuntu:
  New

Bug description:
  I installed Ubuntu 12.04 32bit on an old computer, from a bootable USB pendrive, created from a live CD iso image.
  The installation was succesfull. After finishing the installation, a message appeared that said something like: "Installation complete. You need to reboot to use Ubuntu on this computer". I clicked on the "restart" button. Then the rotating-circle animated cursor got frozen, and the system hanged forever (still showing the empty desktop, the "restart needed" message window, and the frozen waiting cursor). I waited several minutes but the reboot was never performed. At the end I forced the reboot by holding the power button.
  After that the system booted normally and everything worked fine. (well, except for Update Manager prompting to install some updates that it would itself refuse to install, but that's another bug).

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: debian-installer (not installed)
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  Date: Tue Oct 22 23:27:40 2013
  InstallationDate: Installed on 2013-10-11 (11 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-571G
  MarkForUpload: True
  MemoryUsage:
   total       used       free     shared    buffers     cached
   Mem:       7990824    3047668    4943156          0      47280    1971108
   -/+ buffers/cache:    1029280    6961544
   Swap:     15999996          0   15999996
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: debian-installer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1243424/+subscriptions