[Bug 1243158] [NEW] [regression 13.10] [NVS 4200M] black screen with monitor setup error box after login

Rebecca Palmer 1243158 at bugs.launchpad.net
Tue Oct 22 10:59:37 UTC 2013


Public bug reported:

After upgrading to 13.10, the login screen was in reduced resolution,
and after logging in I got a black screen with an error box that monitor
setup had tried and failed to find a supported resolution (can't
remember the exact wording), also in reduced resolution.

The text tty (Ctrl+Alt+F1) was functional, but trying to start any
graphical applications from it failed with "cannot open display".
Checking /var/log/Xorg.0.log from there found a "failed to load NVIDIA
kernel module" error.

dpkg -l *nvidia* listed nvidia-310 as installed and nvidia-304 as
removed-conffiles remaining.  After purging all of those (sudo apt-get
purge <package(s)>), the system would start normally on Nouveau, but
would then hang (mouse pointer movable but other screen contents frozen)
after a minute or two.  Reinstalling compiz didn't help.

I then enabled the nvidia 319 driver from System Settings > Software &
Updates > Additional Drivers, and the system then worked.

This dialog now listed only 304 and 319, suggesting it is known that
nvidia-310 doesn't work in 13.10, and the nvidia-310 description now
says it is a transitional package to nvidia-319...but this evidently
hadn't worked (nvidia-319 had not been auto-installed.

>From upgrade apt.log:
  Installing nvidia-319 as Depends of nvidia-310
    Installing nvidia-settings-319 as Recommends of nvidia-319
      Installing libvdpau1 as Depends of nvidia-settings-319
    nvidia-319:amd64 Recommends on nvidia-persistenced [ amd64 ] < none > ( none ) can't be satisfied!
[...]
Investigating (0) nvidia-310 [ amd64 ] < 310.44-0ubuntu2 -> 319.32-0ubuntu7 > ( restricted/misc )
Broken nvidia-310:amd64 Depends on nvidia-319 [ amd64 ] < none -> 319.32-0ubuntu7 > ( restricted/misc )
  Considering nvidia-319:amd64 1 as a solution to nvidia-310:amd64 0
  Holding Back nvidia-310:amd64 rather than change nvidia-319:amd64
[...]
 Try to Re-Instate (1) nvidia-310:amd64


(Possibly related: I now get about 3 "System program problem detected" prompts on startup, instead of the one I used to get in 13.04; I don't know what they're for as I don't enter my password at unknown prompts.)

** Affects: nvidia-graphics-drivers-319 (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "apt.log"
   https://bugs.launchpad.net/bugs/1243158/+attachment/3887302/+files/apt.log

** Also affects: ubuntu-release-upgrader (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1243158

Title:
  [regression 13.10] [NVS 4200M] black screen with monitor setup error
  box after login

Status in “nvidia-graphics-drivers-319” package in Ubuntu:
  New
Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  After upgrading to 13.10, the login screen was in reduced resolution,
  and after logging in I got a black screen with an error box that
  monitor setup had tried and failed to find a supported resolution
  (can't remember the exact wording), also in reduced resolution.

  The text tty (Ctrl+Alt+F1) was functional, but trying to start any
  graphical applications from it failed with "cannot open display".
  Checking /var/log/Xorg.0.log from there found a "failed to load NVIDIA
  kernel module" error.

  dpkg -l *nvidia* listed nvidia-310 as installed and nvidia-304 as
  removed-conffiles remaining.  After purging all of those (sudo apt-get
  purge <package(s)>), the system would start normally on Nouveau, but
  would then hang (mouse pointer movable but other screen contents
  frozen) after a minute or two.  Reinstalling compiz didn't help.

  I then enabled the nvidia 319 driver from System Settings > Software &
  Updates > Additional Drivers, and the system then worked.

  This dialog now listed only 304 and 319, suggesting it is known that
  nvidia-310 doesn't work in 13.10, and the nvidia-310 description now
  says it is a transitional package to nvidia-319...but this evidently
  hadn't worked (nvidia-319 had not been auto-installed.

  From upgrade apt.log:
    Installing nvidia-319 as Depends of nvidia-310
      Installing nvidia-settings-319 as Recommends of nvidia-319
        Installing libvdpau1 as Depends of nvidia-settings-319
      nvidia-319:amd64 Recommends on nvidia-persistenced [ amd64 ] < none > ( none ) can't be satisfied!
  [...]
  Investigating (0) nvidia-310 [ amd64 ] < 310.44-0ubuntu2 -> 319.32-0ubuntu7 > ( restricted/misc )
  Broken nvidia-310:amd64 Depends on nvidia-319 [ amd64 ] < none -> 319.32-0ubuntu7 > ( restricted/misc )
    Considering nvidia-319:amd64 1 as a solution to nvidia-310:amd64 0
    Holding Back nvidia-310:amd64 rather than change nvidia-319:amd64
  [...]
   Try to Re-Instate (1) nvidia-310:amd64

  
  (Possibly related: I now get about 3 "System program problem detected" prompts on startup, instead of the one I used to get in 13.04; I don't know what they're for as I don't enter my password at unknown prompts.)

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