[Bug 1242081] Re: installation restarted computer. crashed installation

[Ubuntu Foundations Team Bug Bot]

Exception during installation:
Oct 19 15:59:43 ubuntu /plugininstall.py: Traceback (most recent call last):
Oct 19 15:59:43 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1780, in <module>
Oct 19 15:59:43 ubuntu /plugininstall.py:     install.run()
Oct 19 15:59:43 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Oct 19 15:59:43 ubuntu /plugininstall.py:     func(self)
Oct 19 15:59:43 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 204, in run
Oct 19 15:59:43 ubuntu /plugininstall.py:     self.configure_plugins()
Oct 19 15:59:43 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 580, in configure_plugins
Oct 19 15:59:43 ubuntu /plugininstall.py:     self.run_plugin(plugin)
Oct 19 15:59:43 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 557, in run_plugin
Oct 19 15:59:43 ubuntu /plugininstall.py:     "Plugin %s failed with code %s" % (plugin.NAME, ret))
Oct 19 15:59:43 ubuntu /plugininstall.py: ubiquity.install_misc.InstallStepError: Plugin usersetup failed with code 1
Oct 19 15:59:43 ubuntu /plugininstall.py: 


** Tags added: installer-crash

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1242081

Title:
  installation restarted computer. crashed installation

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  I was installing 13.10 alongside windows 7. I chose the right partition. Went throught the loading page where it copys files and it restarted my computer to come up with ' The installer has crashed. Do you want to send a bug report?'
  Any help is appreciated.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubiquity 2.15.26
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Sat Oct 19 17:01:42 2013
  InstallCmdLine: BOOT_IMAGE=/ubuntu/install/boot/vmlinuz.efi debian-installer/custom-installation=/ubuntu/install/custom-installation noprompt quiet splash boot=casper ro debian-installer/locale=en_GB.UTF-8 keyboard-configuration/layoutcode=gb keyboard-configuration/variantcode= -- rootflags=sync
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_GB
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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