[Bug 1239145] Re: plymouth in Ubuntu, flashes log in than screen goes black

[Maria Gillem]

Hi Steve,

The monitor is modern enough to be LCD but it could still have a problem. I
have 2 others I can try. Before that I would like to rule out the video card driver.
I think I remember downloading a proprietary card from update manager. Can
you tell me how to look that up? I am still getting use to finding what I need in
Ubuntu. Any suggestions on the order that I should use to rule out the source
of the problem.  As of yet, I haven't discovered any problems once the monitor
is showing.
When the monitor runs properly, if it's turned on and I boot up, I get graphics,.
I run a screen saver for idling.  If you have the time. please suggest at what angle
I should attack the problem?

I hope I'm making sense,Thanks, Steve!

~ Maria

> Date: Sun, 13 Oct 2013 19:21:16 +0000
> From: steve.langasek at canonical.com
> To: ziblick at gmail.com
> Subject: Re: [Bug 1239145] Re: plymouth in Ubuntu,	flashes log in than screen goes black
> 
> Hi Maria,
> 
> On Sun, Oct 13, 2013 at 02:46:33PM -0000, Maria Gillem wrote:
> 
> > I don't know if this info helps with the issue  - I left my machine
> > running but turned off the monitor.  I turned it back on a few times and
> > it was OK but when I left it off for the night it went back to on for
> > about 3 secs and to black screen, so it's not just occurring in the boot
> > up.  My easiest remedy is hitting the on/off button until the screen stays
> > on but the problem gets worse, each time it's harder to get the screen
> > back on.  It appears that everything else but the (monitor going to black
> > when on) is working fine.
> 
> Honestly, this does not sound like a software problem, but a hardware
> problem with your monitor.  When you turn your monitor on, do you also press
> a key on the keyboard, or move the mouse, to unblank the screen?  (Nearly
> all modern monitors will support DPMS to put the monitor in power-saving
> mode when idle, so the screen will be black until woken up by some activity
> from the computer.)  If pressing a key is not enough to wake up the monitor
> reliably, then you may have a bad monitor or monitor cable, or a bad video
> card.  If it's a software problem at all, it will most likely be a problem
> with the driver for your video card.
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1239145
> 
> Title:
>   plymouth in Ubuntu, flashes log in than screen goes black
> 
> Status in “plymouth” package in Ubuntu:
>   New
> 
> Bug description:
>   After waiting for months, I recently downloaded the offered Plymouth upgrade from the Software Center.  It's
>   been about 10 days later.  Running Ubuntu 12.04.3 LTS
> 
>   Problems started yesterday,  I had some trouble with Plymouth about a year ago so I waited for months to 
>   download the new upgrade with hopes that there would be no bugs. I'm a granny who just loves Linux but
>   when I researched the problem there were too many different scenarios for me to know what the right fix was. 
>   Thanks ahead for any help and energy on my issue!
> 
>   I booted up my PC to only see a black screen. I pressed the on/off button for monitor and got my log-in screen
>   back, logged in and was alright.
> 
>   This morning, I booted and got black screen, using on/off on monitor didn't work this time. I logged in with the black
>   screen on, got in but screen went black again. I used the on/off of the monitor, screen stabilized and function returned
>   to normal.
> 
>   Looking at the changes from yesterday to today, I am concerned that soon I may not be able to get booted in at all, if
>   things continue to deteriorate . I have a NVIDA card which I see from my troubleshooting research can have trouble
>   with this Plymouth issue and/or the offered drivers. The PC is a Dell OPTIPLEX 760. ( wish it was newer)  I 
> 
>   I am good at following instructions so if you have a fix for me please
>   let me know what I need to do. Thanks!!
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1239145/+subscriptions

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to plymouth in Ubuntu.
https://bugs.launchpad.net/bugs/1239145

Title:
  plymouth in Ubuntu, flashes log in than screen goes black

Status in “plymouth” package in Ubuntu:
  New

Bug description:
  After waiting for months, I recently downloaded the offered Plymouth upgrade from the Software Center.  It's
  been about 10 days later.  Running Ubuntu 12.04.3 LTS

  Problems started yesterday,  I had some trouble with Plymouth about a year ago so I waited for months to 
  download the new upgrade with hopes that there would be no bugs. I'm a granny who just loves Linux but
  when I researched the problem there were too many different scenarios for me to know what the right fix was. 
  Thanks ahead for any help and energy on my issue!

  I booted up my PC to only see a black screen. I pressed the on/off button for monitor and got my log-in screen
  back, logged in and was alright.

  This morning, I booted and got black screen, using on/off on monitor didn't work this time. I logged in with the black
  screen on, got in but screen went black again. I used the on/off of the monitor, screen stabilized and function returned
  to normal.

  Looking at the changes from yesterday to today, I am concerned that soon I may not be able to get booted in at all, if
  things continue to deteriorate . I have a NVIDA card which I see from my troubleshooting research can have trouble
  with this Plymouth issue and/or the offered drivers. The PC is a Dell OPTIPLEX 760. ( wish it was newer)  I 

  I am good at following instructions so if you have a fix for me please
  let me know what I need to do. Thanks!!

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1239145/+subscriptions