[Bug 1255213] Re: A crash has occurred during the installation process

[Ubuntu Foundations Team Bug Bot]

Exception during installation:
Nov 26 18:26:07 ubuntu /plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (2)
Nov 26 18:26:07 ubuntu /plugininstall.py: 


** Tags added: installer-crash

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https://bugs.launchpad.net/bugs/1255213

Title:
  A crash has occurred during the installation process

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Every time I tried to install Ubuntu 13.10 in a hard disk partition
  (in the other one Windows 7 starter is installed), at the end of the
  installation process it craches. Just for information: the computer is
  an Asus Eee Pc 1015bx, and I tried to install Ubuntu from USB. Before
  the installation process (entering in the Ubuntu live), every time I
  tried to do it, a black screen with "Could not open
  "\EFI\BOOT\fallback.efi": 14" written has occurred.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubiquity 2.15.26
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Tue Nov 26 19:26:37 2013
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=it_IT.UTF-8
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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