[Bug 1249760] Re: package linux-image-extra-3.11.0-13-generic 3.11.0-13.20 failed to install/upgrade: package linux-image-extra-3.11.0-13-generic is already installed and configured

[Brian Murray]

Could you please add the following information to your bug report?

1) The output of 'apt-cache policy apt'
2) The output of 'apt-cache policy aptdaemon'
3) The full log file '/var/log/apt/term.log'
4) The log file '/var/log/dpkg.log'

Each of these attachments will need to be added separately. Thanks in
advance!

** Changed in: dpkg (Ubuntu)
       Status: New => Incomplete

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Title:
  package linux-image-extra-3.11.0-13-generic 3.11.0-13.20 failed to
  install/upgrade: package linux-image-extra-3.11.0-13-generic is
  already installed and configured

Status in “dpkg” package in Ubuntu:
  Incomplete

Bug description:
  A notice said a problem had been detected.

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-image-extra-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic i686
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ronald     1494 F.... pulseaudio
  Date: Sat Nov  9 09:30:33 2013
  DuplicateSignature: package:linux-image-extra-3.11.0-13-generic:3.11.0-13.20:package linux-image-extra-3.11.0-13-generic is already installed and configured
  ErrorMessage: package linux-image-extra-3.11.0-13-generic is already installed and configured
  HibernationDevice: RESUME=UUID=db490d33-538f-4ac4-a2ae-c1a868f1f796
  InstallationDate: Installed on 2011-10-25 (746 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  MachineType: Dell Inc. Dell DV051
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=4b364a17-4ddb-458c-a673-a948a996f011 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: dpkg
  Title: package linux-image-extra-3.11.0-13-generic 3.11.0-13.20 failed to install/upgrade: package linux-image-extra-3.11.0-13-generic is already installed and configured
  UpgradeStatus: Upgraded to saucy on 2013-10-21 (20 days ago)
  dmi.bios.date: 04/04/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0JC474
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/04/2006:svnDellInc.:pnDellDV051:pvr:rvnDellInc.:rn0JC474:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dell DV051
  dmi.sys.vendor: Dell Inc.

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