[Bug 1250951] Re: package linux-image-generic 3.11.0.13.14 failed to install/upgrade: package linux-image-generic is already installed and configured

[Apport retracing service]

** Tags removed: need-duplicate-check

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Title:
  package linux-image-generic 3.11.0.13.14 failed to install/upgrade:
  package linux-image-generic is already installed and configured

Status in “dpkg” package in Ubuntu:
  New

Bug description:
  None to give....??

  Ubuntu v13.10

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-image-generic 3.11.0.13.14
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  eric       1440 F.... pulseaudio
  Date: Tue Nov 12 21:37:57 2013
  DuplicateSignature: package:linux-image-generic:3.11.0.13.14:package linux-image-generic is already installed and configured
  ErrorMessage: package linux-image-generic is already installed and configured
  HibernationDevice: RESUME=UUID=80bd5b29-cccc-449f-bb4e-ef6b80a73090
  InstallationDate: Installed on 2013-08-31 (73 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Gateway MT6728
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: dpkg
  Title: package linux-image-generic 3.11.0.13.14 failed to install/upgrade: package linux-image-generic is already installed and configured
  UpgradeStatus: Upgraded to saucy on 2013-10-25 (19 days ago)
  dmi.bios.date: 11/21/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 93.09
  dmi.board.name: RTL
  dmi.board.vendor: Gateway
  dmi.board.version: 93.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr93.09:bd11/21/2007:svnGateway:pnMT6728:pvr1MA80000038:rvnGateway:rnRTL:rvr93.09:cvnGateway:ct8:cvr:
  dmi.product.name: MT6728
  dmi.product.version: 1MA80000038
  dmi.sys.vendor: Gateway

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