[Bug 1037465] Re: [IdeaPad Z470, Realtek ALC269VB, Speaker, Internal] computer freezes when setting volume

Martin Pitt martin.pitt at ubuntu.com
Sun Nov 3 17:32:03 UTC 2013


** Package changed: udev (Ubuntu) => systemd (Ubuntu)

** Changed in: systemd (Ubuntu)
       Status: Confirmed => In Progress

** Changed in: systemd (Ubuntu)
     Assignee: (unassigned) => Martin Pitt (pitti)

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Title:
  [IdeaPad Z470, Realtek ALC269VB, Speaker, Internal] computer freezes
  when setting volume

Status in “systemd” package in Ubuntu:
  In Progress

Bug description:
  when i press the volume slider the volume gets stuck on maximum then
  returns to mute.. by then the window freezes and i cant use the
  keyboard to type anything.. the task bar doesnt respond to anything
  and so i have to restart my pc again.. only way to set the volume
  without having this issue is to go to settings and adjust the volume
  from there.. pretty frustrating though..

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Uname: Linux 3.2.0-29-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  adoool     1699 F.... pulseaudio
   /dev/snd/controlC0:  adoool     1699 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc9afc000 irq 46'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0269,17aa4016,00100100 HDA:80862805,80860101,00100000'
     Controls      : 27
     Simple ctrls  : 13
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xcbefc000 irq 17'
     Mixer name	: 'Nvidia GPU 14 HDMI/DP'
     Components	: 'HDA:10de0014,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  Date: Thu Aug 16 12:32:39 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: Volume slider, or mixer problems
  Title: [IdeaPad Z470, Realtek ALC269VB, Speaker, Internal] volume slider problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/07/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 4ACN36WW
  dmi.board.name: KL6
  dmi.board.vendor: LENOVO
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Rev 1.0
  dmi.modalias: dmi:bvnLENOVO:bvr4ACN36WW:bd11/07/2011:svnLENOVO:pnIdeaPadZ470:pvrRev1.0:rvnLENOVO:rnKL6:rvrRev1.0:cvnLENOVO:ct10:cvrRev1.0:
  dmi.product.name: IdeaPad Z470
  dmi.product.version: Rev 1.0
  dmi.sys.vendor: LENOVO

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