[Bug 1247334] [NEW] Cannot upgrade to Ubuntu 13.10

[neutral]

Public bug reported:

I'm currently running 13.04. After it finishes fetching the files in the
automatic updater this error window occurs and it halts the update. I'd
prefer not to have to make another install DVD so I don't lose all of my
settings and applications.  I'm pretty sure that I don't have any
unofficial software preventing me from doing a system update.


 
Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubuntu-release-upgrader-core 1:0.192.13
ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10
Uname: Linux 3.8.0-32-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
CrashDB: ubuntu
Date: Fri Nov  1 23:17:24 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-01-27 (278 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to raring on 2013-11-02 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade raring

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1247334

Title:
  Cannot upgrade to Ubuntu 13.10

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  I'm currently running 13.04. After it finishes fetching the files in
  the automatic updater this error window occurs and it halts the
  update. I'd prefer not to have to make another install DVD so I don't
  lose all of my settings and applications.  I'm pretty sure that I
  don't have any unofficial software preventing me from doing a system
  update.

  
   
  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: ubuntu-release-upgrader-core 1:0.192.13
  ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10
  Uname: Linux 3.8.0-32-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  CrashDB: ubuntu
  Date: Fri Nov  1 23:17:24 2013
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-01-27 (278 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to raring on 2013-11-02 (0 days ago)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1247334/+subscriptions