[Bug 1178208] Re: Shutdown, restart and boot up process hangs

[Gabor Toth]

When it happens again I will do.  I guess the screenshot will have to be
done by a camera as I can't do with the system in a hanged shutdown mode.

I do not know how to reproduce it at will so will have to be ready and
do it when happens.  Not so often.

G

On 05/09/2013 05:50 PM, Steve Langasek wrote:
> This is probably not an issue with plymouth itself.  When it hangs for
> you on shutdown, could you hit 'Esc' to expose the console, and take a
> screenshot of the last messages there?
>
> Based on other bug reports, it does sound like there's a regression in
> shutdown hangs in 13.04, but we haven't yet been able to trace it back
> to a cause.
>
> ** Changed in: plymouth (Ubuntu)
>        Status: New => Incomplete
>

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https://bugs.launchpad.net/bugs/1178208

Title:
  Shutdown, restart and boot up process hangs

Status in “plymouth” package in Ubuntu:
  Incomplete

Bug description:
  I have upgraded to Ubuntu 13.04 64 bit from 12.10.  Before the system
  was very stable and no bugs really.

  Now, I have run into a strange problem a couple of times.  Sometimes when I tried to shut down the system it would start the shut down process, closes all apps, logs off, goes into the shut down screen with the UBUNTU sign and the "dots" moving and then hangs right there.  No disk activity and the shutdown process did not go further.
  I tried to press Ctrl+Alt+Del and then there was some activity with it going to text mode and some messages of processes closing, but then hang again.  Pressing Ctrl+Alt+Del again gave the same message but hang again.  I had to hard shut off the system with the power button pressed for 5 sec.  This happened about 4 times.
  1 time when I pressed Ctrl-Alt-Del as described above, the system actually went into a reboot and then when started up I could properly shut down from the login screen.
  Another instance that might be related is one time when I turned on my laptop the startup process seemed hanging.  It was going normal then suddenly went to text mode and hung there.  I pressed Ctrl+Alt+F1 and then Ctrl+Alt+F7 and I suddenly got the login screen and I could log in and all was well.  Seemingly it hung before giving me the graphical login screen but the above way I managed to get to it anyhow and it worked.
  These have only happened since upgraded to UBUNTU 13.04.  I am running it on a Dell Inspiron 17R, with 4 GB RAM and only having on OS, the UBUNTU installed.

  I am willing to help on the handling of it with testing or further
  reports.  Can not reproduce the bug as it happened a few times
  randomly and might or might not happen in the future.

  Gabor

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: plymouth 0.8.8-0ubuntu6.1
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Thu May  9 12:41:01 2013
  DefaultPlymouth: /lib/plymouth/themes/ubuntu-logo/ubuntu-logo.plymouth
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-03-19 (51 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. Dell System Inspiron N7110
  MarkForUpload: True
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-19-generic root=UUID=7985b16d-13f8-4a0f-b92e-558e0b9783e1 ro quiet splash vt.handoff=7
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-19-generic root=UUID=7985b16d-13f8-4a0f-b92e-558e0b9783e1 ro quiet splash vt.handoff=7
  SourcePackage: plymouth
  TextPlymouth: /lib/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  UpgradeStatus: Upgraded to raring on 2013-04-30 (8 days ago)
  dmi.bios.date: 02/22/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd02/22/2012:svnDellInc.:pnDellSystemInspironN7110:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron N7110
  dmi.sys.vendor: Dell Inc.

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