[Bug 1139803] [NEW] Software updater hangs/stops responding when clicking an update that has lots of version changes

Adam Bruce 1139803 at bugs.launchpad.net
Sat Mar 2 11:32:48 UTC 2013


Public bug reported:

When viewing available updates, if I click on an update that has lots of
version changes, then update manager will hang for a while/not respond.
It will then come available again. I have noticed this a few times with
raring

This only happens when clicking updates with lots of version changes, it
does not do it with others. I assume it's taking a while to handle/load
the changes.

This tends to happen with linux kernel updates as they contain a lot fo
changes. Also Python3 today. I will leave a comment with the number of
version changes that seem to cause the issue. Of course you will need to
wait for a large update to reproduce.

(I have an i7 processor so it's not slowing due to slow hardware)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: update-manager 1:0.183
ProcVersionSignature: Ubuntu 3.8.0-8.17-generic 3.8.0
Uname: Linux 3.8.0-8-generic x86_64
ApportVersion: 2.9-0ubuntu2
Architecture: amd64
Date: Sat Mar  2 11:24:23 2013
DpkgHistoryLog.txt:
 
DpkgTerminalLog.txt:
 
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'1362223238'
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'554'
 b'com.ubuntu.update-manager' b'window-width' b'815'
InstallationDate: Installed on 2013-02-11 (19 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130210)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

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https://bugs.launchpad.net/bugs/1139803

Title:
  Software updater hangs/stops responding when clicking an update that
  has lots of version changes

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  When viewing available updates, if I click on an update that has lots
  of version changes, then update manager will hang for a while/not
  respond. It will then come available again. I have noticed this a few
  times with raring

  This only happens when clicking updates with lots of version changes,
  it does not do it with others. I assume it's taking a while to
  handle/load the changes.

  This tends to happen with linux kernel updates as they contain a lot
  fo changes. Also Python3 today. I will leave a comment with the number
  of version changes that seem to cause the issue. Of course you will
  need to wait for a large update to reproduce.

  (I have an i7 processor so it's not slowing due to slow hardware)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: update-manager 1:0.183
  ProcVersionSignature: Ubuntu 3.8.0-8.17-generic 3.8.0
  Uname: Linux 3.8.0-8-generic x86_64
  ApportVersion: 2.9-0ubuntu2
  Architecture: amd64
  Date: Sat Mar  2 11:24:23 2013
  DpkgHistoryLog.txt:
   
  DpkgTerminalLog.txt:
   
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1362223238'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'554'
   b'com.ubuntu.update-manager' b'window-width' b'815'
  InstallationDate: Installed on 2013-02-11 (19 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130210)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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