[Bug 1199060] Re: installing/updating tools need to detect EOL versions

[Matthew Paul Thomas]

** Project changed: update-manager => update-manager (Ubuntu)

** Description changed:

+ Ubuntu 13.10
+ 
  Digging around bugs reported on bugs.launchpad, i've seen a bunch of reports rised by users (mostly new comers i suppose) not knowing about versions having reached EndOfLife.
-  Most of these reports was against "solftware-center" : like, "got server error 500" or "i does not understand why software-center cant download even if my network works with the browser". So launchpad get flooded by invalid reports.
+  Most of these reports was against "solftware-center" : like, "got server error 500" or "i does not understand why software-center cant download even if my network works with the browser". So launchpad get flooded by invalid reports.
  
  Users have to be aware of such a case : the different tools
  (installer/updater) should detect the different EOL version, and be able
  to display a popup message saying something like "that version is no
  more available, choose a newer ubuntu release"; on the other hand Apport
  also need to refuse such reports.
  
  Related packages : apt, synaptic, software-center (for the gnome world;
  but i suppose the other DEs are also concerned)
  
- ProblemType: Bug
- DistroRelease: Ubuntu 13.10
- Package: linux-image-3.10.0-2-generic 3.10.0-2.10
- ProcVersionSignature: Ubuntu 3.10.0-2.10-generic 3.10.0
- Uname: Linux 3.10.0-2-generic i686
- NonfreeKernelModules: nvidia
- ApportVersion: 2.10.2-0ubuntu4
- Architecture: i386
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  oem        3477 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   oem        3477 F...m pulseaudio
- CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
- Date: Mon Jul  8 18:58:50 2013
- HibernationDevice: RESUME=UUID=0a9ca7f0-6eeb-4b21-b70f-670fa600de16
- IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
-  
-  eth1      no wireless extensions.
- Lsusb:
-  Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
- MarkForUpload: True
- ProcFB:
-  
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-2-generic root=UUID=9e61e83e-bca9-43cf-aa90-5a68892213fa ro crashkernel=384M-2G:64M,2G-:128M raid=noautodetect
- RelatedPackageVersions:
-  linux-restricted-modules-3.10.0-2-generic N/A
-  linux-backports-modules-3.10.0-2-generic  N/A
-  linux-firmware                            1.110
- RfKill:
-  
- SourcePackage: linux
- UpgradeStatus: No upgrade log present (probably fresh install)
- dmi.bios.date: 07/22/2010
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: 3002
- dmi.board.asset.tag: To Be Filled By O.E.M.
- dmi.board.name: P5W DH Deluxe
- dmi.board.vendor: ASUSTeK Computer INC.
- dmi.board.version: Rev 1.xx
- dmi.chassis.asset.tag: Asset-1234567890
- dmi.chassis.type: 3
- dmi.chassis.vendor: Chassis Manufacture
- dmi.chassis.version: Chassis Version
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
- dmi.product.name: P5W DH Deluxe
- dmi.product.version: System Version
- dmi.sys.vendor: ASUSTEK COMPUTER INC
+ <https://wiki.ubuntu.com/SoftwareUpdates#upgrades>: "If no updates are
+ available but a new version of Ubuntu is, the alert should have
+ “Upgrade…” and “OK” buttons (replacing the separate “Ubuntu {version}
+ Upgrade Available” dialog), and text depending on the situation..."

** Changed in: update-manager (Ubuntu)
       Status: New => Triaged

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https://bugs.launchpad.net/bugs/1199060

Title:
  installing/updating tools need to detect EOL versions

Status in Apport crash detection/reporting:
  New
Status in “update-manager” package in Ubuntu:
  Triaged

Bug description:
  Ubuntu 13.10

  Digging around bugs reported on bugs.launchpad, i've seen a bunch of reports rised by users (mostly new comers i suppose) not knowing about versions having reached EndOfLife.
   Most of these reports was against "solftware-center" : like, "got server error 500" or "i does not understand why software-center cant download even if my network works with the browser". So launchpad get flooded by invalid reports.

  Users have to be aware of such a case : the different tools
  (installer/updater) should detect the different EOL version, and be
  able to display a popup message saying something like "that version is
  no more available, choose a newer ubuntu release"; on the other hand
  Apport also need to refuse such reports.

  Related packages : apt, synaptic, software-center (for the gnome
  world; but i suppose the other DEs are also concerned)

  <https://wiki.ubuntu.com/SoftwareUpdates#upgrades>: "If no updates are
  available but a new version of Ubuntu is, the alert should have
  “Upgrade…” and “OK” buttons (replacing the separate “Ubuntu {version}
  Upgrade Available” dialog), and text depending on the situation..."

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