[Bug 1096720] [NEW] package linux-headers-3.5.0-21 3.5.0-21.32 failed to install/upgrade: package linux-headers-3.5.0-21 is already installed and configured

[Grenville Fowler]

Public bug reported:

installed 12.10 earlier but it does not appear to have installed
completely. Here I am trying to install SYNAPTICS from the Ubuntu
Software Center, when this error message appeared

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-headers-3.5.0-21 3.5.0-21.32
ProcVersionSignature: Ubuntu 3.5.0-20.31-generic 3.5.7.1
Uname: Linux 3.5.0-20-generic i686
ApportVersion: 2.6.1-0ubuntu9
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  grenvillef   1937 F.... pulseaudio
Date: Sun Jan  6 20:38:29 2013
DuplicateSignature:
 Processing triggers for install-info ...
 dpkg: error processing linux-image-3.5.0-21-generic (--configure):
  package linux-image-3.5.0-21-generic is already installed and configured
ErrorMessage: package linux-headers-3.5.0-21 is already installed and configured
HibernationDevice: RESUME=UUID=9f881a1b-063e-407e-b947-f1a00a9ca029
InstallationDate: Installed on 2012-10-07 (91 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
Lsusb:
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 2537EP6
MarkForUpload: True
PackageArchitecture: all
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-20-generic root=UUID=3045a532-1ed8-4316-8d1d-632e2d536add ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-7ubuntu11
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: yes
 	Hard blocked: yes
SourcePackage: dpkg
Title: package linux-headers-3.5.0-21 3.5.0-21.32 failed to install/upgrade: package linux-headers-3.5.0-21 is already installed and configured
UpgradeStatus: Upgraded to quantal on 2012-10-28 (70 days ago)
dmi.bios.date: 07/12/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6IET68WW (1.28 )
dmi.board.name: 2537EP6
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6IET68WW(1.28):bd07/12/2010:svnLENOVO:pn2537EP6:pvrThinkPadT410:rvnLENOVO:rn2537EP6:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2537EP6
dmi.product.version: ThinkPad T410
dmi.sys.vendor: LENOVO

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 quantal

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https://bugs.launchpad.net/bugs/1096720

Title:
  package linux-headers-3.5.0-21 3.5.0-21.32 failed to install/upgrade:
  package linux-headers-3.5.0-21 is already installed and configured

Status in “dpkg” package in Ubuntu:
  New

Bug description:
  installed 12.10 earlier but it does not appear to have installed
  completely. Here I am trying to install SYNAPTICS from the Ubuntu
  Software Center, when this error message appeared

  ProblemType: Package
  DistroRelease: Ubuntu 12.10
  Package: linux-headers-3.5.0-21 3.5.0-21.32
  ProcVersionSignature: Ubuntu 3.5.0-20.31-generic 3.5.7.1
  Uname: Linux 3.5.0-20-generic i686
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  grenvillef   1937 F.... pulseaudio
  Date: Sun Jan  6 20:38:29 2013
  DuplicateSignature:
   Processing triggers for install-info ...
   dpkg: error processing linux-image-3.5.0-21-generic (--configure):
    package linux-image-3.5.0-21-generic is already installed and configured
  ErrorMessage: package linux-headers-3.5.0-21 is already installed and configured
  HibernationDevice: RESUME=UUID=9f881a1b-063e-407e-b947-f1a00a9ca029
  InstallationDate: Installed on 2012-10-07 (91 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  Lsusb:
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: LENOVO 2537EP6
  MarkForUpload: True
  PackageArchitecture: all
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-20-generic root=UUID=3045a532-1ed8-4316-8d1d-632e2d536add ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-7ubuntu11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: yes
  SourcePackage: dpkg
  Title: package linux-headers-3.5.0-21 3.5.0-21.32 failed to install/upgrade: package linux-headers-3.5.0-21 is already installed and configured
  UpgradeStatus: Upgraded to quantal on 2012-10-28 (70 days ago)
  dmi.bios.date: 07/12/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6IET68WW (1.28 )
  dmi.board.name: 2537EP6
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6IET68WW(1.28):bd07/12/2010:svnLENOVO:pn2537EP6:pvrThinkPadT410:rvnLENOVO:rn2537EP6:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2537EP6
  dmi.product.version: ThinkPad T410
  dmi.sys.vendor: LENOVO

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