[Bug 1118210] Re: "The installation or removal of a software package failed." is not useful

[Brian Murray]

Here is the error:

Preparing to replace linux-image-3.8.0-4-generic 3.8.0-4.8 (using .../linux-image-3.8.0-4-generic_3.8.0-4.9_amd64.deb) ...
Done.
Unpacking replacement linux-image-3.8.0-4-generic ...
dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-4-generic_3.8.0-4.9_amd64.deb (--unpack):
 trying to overwrite '/lib/modules/3.8.0-4-generic/kernel/drivers/ata/ahci_platform.ko', which is also in package linux-image-extra-3.8.0-4-generic 3.8.0-4.8
dpkg-deb: error: subprocess paste was killed by signal (Broken pipe)

** Changed in: update-manager (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1118210

Title:
  "The installation or removal of a software package failed." is not
  useful

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  Did my usual updates on raring this morning. After update manager
  finished I am left with a dialog which has the text "The installation
  or removal of a software package failed" and a settings and ok button.
  I am not informed what the error is, how I can discover what the error
  is, nor how to report it or fix it. This message seems pretty much
  unhelpful to me as a user. :)

  Attached my dpkg.log and a screenshot..

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: update-manager 1:0.180
  ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6
  Uname: Linux 3.8.0-4-generic x86_64
  ApportVersion: 2.8-0ubuntu4
  Architecture: amd64
  Date: Thu Feb  7 10:07:06 2013
  EcryptfsInUse: Yes
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1360223013'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'506'
   b'com.ubuntu.update-manager' b'window-width' b'784'
  InstallationDate: Installed on 2012-01-02 (401 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120102)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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