[Bug 1068473] Re: Crash when trying to create USB startup disk.

Christopher M. Penalver christopher.m.penalver at gmail.com
Tue Dec 17 04:00:01 UTC 2013


Adrian Suarez, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

** No longer affects: usb-creator (Ubuntu)

** Project changed: ubuntu-release-notes => usb-creator (Ubuntu)

** Changed in: usb-creator (Ubuntu)
       Status: Fix Released => Invalid

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https://bugs.launchpad.net/bugs/1068473

Title:
  Crash when trying to create USB startup disk.

Status in “usb-creator” package in Ubuntu:
  Invalid

Bug description:
  12.10 amd64
  usb-creator-gtk 0.2.40ubuntu1
  Using ISO for 12.10 i386. Erase disk first. Crash is before bootloader gets installed.
  Expect to get password prompt to install bootloader.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: usb-creator-gtk 0.2.40ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu3
  Architecture: amd64
  Date: Fri Oct 19 03:12:08 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-creator
  UpgradeStatus: No upgrade log present (probably fresh install)

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