[Bug 1257804] Re: failed to upgrade from 13.04 to 13.10

[Brian Murray]

Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We understand the difficulties you
are facing, but it is better to raise problems you are having in the
support tracker at https://answers.launchpad.net/ubuntu if you are
uncertain if they are bugs. You can also find help posting your problem
in the support forum of your local Ubuntu's community
http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on
reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+question/240397

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https://bugs.launchpad.net/bugs/1257804

Title:
  failed to upgrade from 13.04 to 13.10

Status in “ubuntu-release-upgrader” package in Ubuntu:
  Invalid

Bug description:
  I had installed ubuntu 13.10 first then I uninstalled because of this
  error and I could not get softwares. So I installed ubuntu 12.04 by
  wubi, installed some software successfully and upgrade to ubuntu
  12.10, then I upgraded in kubuntu 13.04. Afterwards I can't upgrade to
  ubuntu/kubuntu 13.10. I am getting this message in terminal details
  everytime.

  W:Failed to fetch gzip:/var/lib/apt/lists/partial/us.archive.ubuntu.com_ubuntu_dists_saucy_universe_binary-amd64_Packages  Hash Sum mismatch
  , E:Some index files failed to download. They have been ignored, or old ones used instead.

  Please guide me detailed steps.

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