[Bug 1211511] Re: Text not visible in Software Updater dialog (update-manager GUI) when updated software is available.

AndyP andy at gpshelp.co.uk
Tue Aug 13 09:43:51 UTC 2013


Experienced this problem. :
uname -a: 3.8.0-27-generic #40-Ubuntu SMP Tue Jul 9 00:17:05 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
lsb_release: 
Distributor ID:	Ubuntu
Description:	Ubuntu 13.04
Release:	13.04
Codename:	raring

Using xfce 4.10 from a xubuntu installation.

Problem appeared after an update a few days ago. Confirm using command
line shows the updated.

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https://bugs.launchpad.net/bugs/1211511

Title:
  Text not visible in  Software Updater dialog (update-manager GUI) when
  updated software is available.

Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  Software Updater displays the message: "Updated software is available for this computer.  Do you want to install it now?"
  However, the Details of updates list is blank.
  Software Updater displays the size of the download.
  The Technical decription, Changes text area is blank.
  The Technical decription, Description area is also blank.

  When update-manager is run from the commandline, the only output is...
      $ ubuntu-bug update-manager
      (apport-gtk:7449): Gdk-WARNING **: gdk_window_set_icon_list: icons too large
      (apport-gtk:7449): Gdk-WARNING **: gdk_window_set_icon_list: icons too large
      (apport-gtk:7449): Gdk-WARNING **: gdk_window_set_icon_list: icons too large
      (process:8800): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed

  A screen shot is attached.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: update-manager 1:0.186.1
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  Uname: Linux 3.8.0-27-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  Date: Mon Aug 12 16:54:12 2013
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1376340348'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'432'
   b'com.ubuntu.update-manager' b'window-width' b'520'
  InstallationDate: Installed on 2013-08-01 (11 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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