[Bug 1169847] Re: Error message: "Installer Crashed".

Ubuntu Foundations Team Bug Bot 1169847 at bugs.launchpad.net
Wed Apr 17 08:16:14 UTC 2013


Exception during installation:
Apr 17 05:18:23 kxstudio plugininstall.py: Traceback (most recent call last):
Apr 17 05:18:23 kxstudio plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1735, in <module>
Apr 17 05:18:23 kxstudio plugininstall.py:     install.run()
Apr 17 05:18:23 kxstudio plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Apr 17 05:18:23 kxstudio plugininstall.py:     func(self)
Apr 17 05:18:23 kxstudio plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 165, in run
Apr 17 05:18:23 kxstudio plugininstall.py:     self.configure_plugins()
Apr 17 05:18:23 kxstudio plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 545, in configure_plugins
Apr 17 05:18:23 kxstudio plugininstall.py:     raise install_misc.InstallStepError("Plugin %s failed with code %s" % (plugin.NAME, ret))
Apr 17 05:18:23 kxstudio plugininstall.py: InstallStepError: Plugin usersetup failed with code 32
Apr 17 05:18:23 kxstudio plugininstall.py: 


** Tags added: ubiquity-2.10.16

** Tags added: installer-crash

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1169847

Title:
  Error message: "Installer Crashed".

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Error message: "Installer Crashed", during "KXStudio 12.04 Installation
  Process .... Creating User (19%)". (Reported with 'ubuntu-bug ubiquity'
  from another computer -- unable to paste /var/log files).
  Installer crashes every time during setup of encrypted user account,
  even after selecting to include latest updates. Will now try to install
  with un-encrypted account. Some distros provide the option to choose
  encrypted account with un-encrypted swap (swap used with live DVDs),
  rather than having to re-format swap and edit /etc/fstab after install.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity 2.10.16+kxstudio2
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic i686
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  CasperVersion: 1.315
  Date: Wed Apr 17 06:23:51 2013
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/live.seed boot=casper initrd=/casper/initrd.lz vga=ask console-setup/layoutcode=gb
  LiveMediaBuild: KXStudio 12.04 Badass Beast (Live 32bit)
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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