[Bug 1169543] [NEW] Software update hangs after finished checking for updates

Matthew Butler 1169543 at bugs.launchpad.net
Tue Apr 16 12:19:06 UTC 2013


Public bug reported:

When running software updater, small dialog window appears with progress
bar. Shows checking for updates from the various sources.

Shows Checking for Updates...
Progress bar is at 100% status under progress bar shows 'Finished'
Stop button is grayed out. 
Window hangs in this state. Does not show updates or indicate that there are no updates available. Unable to close with alt-F4, or from Gnome Shell overview or X on window. Need to xkill/kill the application.

apt-get from CLI shows that there are updates available.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: update-manager 1:0.185
ProcVersionSignature: Ubuntu 3.8.0-17.27-generic 3.8.6
Uname: Linux 3.8.0-17-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Tue Apr 16 09:10:36 2013
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'1366114097'
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'587'
 b'com.ubuntu.update-manager' b'window-width' b'628'
InstallationDate: Installed on 2013-04-05 (10 days ago)
InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
InterpreterPath: /usr/bin/python3.3
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug gnome3-ppa raring third-party-packages

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https://bugs.launchpad.net/bugs/1169543

Title:
  Software update hangs after finished checking for updates

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  When running software updater, small dialog window appears with
  progress bar. Shows checking for updates from the various sources.

  Shows Checking for Updates...
  Progress bar is at 100% status under progress bar shows 'Finished'
  Stop button is grayed out. 
  Window hangs in this state. Does not show updates or indicate that there are no updates available. Unable to close with alt-F4, or from Gnome Shell overview or X on window. Need to xkill/kill the application.

  apt-get from CLI shows that there are updates available.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: update-manager 1:0.185
  ProcVersionSignature: Ubuntu 3.8.0-17.27-generic 3.8.6
  Uname: Linux 3.8.0-17-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Tue Apr 16 09:10:36 2013
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1366114097'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'587'
   b'com.ubuntu.update-manager' b'window-width' b'628'
  InstallationDate: Installed on 2013-04-05 (10 days ago)
  InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
  InterpreterPath: /usr/bin/python3.3
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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