[Bug 1161387] Re: When update-manager fails, no way to cancel/recover

Alan Pope ㋛ alan at ubuntu.com
Wed Apr 3 10:52:00 UTC 2013


This is not a duplicate 1161243. I am reporting that update manager has
no way to be cancelled when an update fails. I am not reporting the
specific update failure. It's happened again today in a different way.
See screenshot.

** This bug is no longer a duplicate of bug 1161306
   package linux-image-3.8.0-15-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

** Attachment added: "Screenshot from 2013-04-03 11:51:26.png"
   https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1161387/+attachment/3617607/+files/Screenshot%20from%202013-04-03%2011%3A51%3A26.png

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https://bugs.launchpad.net/bugs/1161387

Title:
  When update-manager fails, no way to cancel/recover

Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  During todays update of the kernel, update manager just stopped. I
  have no way to cancel the update because cancel is greyed out, and
  there's no close button. See screenshot..

  It's now 13:19 and it's been wedged for some time:-

  2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
  2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
  2013-03-28 10:39:01 install linux-image-3.8.0-15-generic:amd64 <none> 3.8.0-15.25
  2013-03-28 10:39:01 status half-installed linux-image-3.8.0-15-generic:amd64 3.8.0-15.25
  alan at wopr:

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: update-manager 1:0.185
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
  Uname: Linux 3.8.0-14-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu4
  Aptdaemon:
   
  Architecture: amd64
  Date: Thu Mar 28 13:03:41 2013
  EcryptfsInUse: Yes
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1364466859'
   b'com.ubuntu.update-manager' b'window-height' b'506'
   b'com.ubuntu.update-manager' b'window-width' b'784'
  InstallationDate: Installed on 2012-01-02 (450 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120102)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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