[Bug 1059120] Re: Cant upgrade from precise to quantal

melchiaros melchiaros at aol.com
Sun Sep 30 15:39:11 UTC 2012

Hi mrDoctorWho,

has apport not reacted on this for automatic reporting? This would have
brought up here the logs that are needed automatically.

Now there are two other ways.

First you can try:

apport-collect 1059120

When this brings not up a longer list of logs here, please go to the


and compress the folder


 After this please attach it here.

If there are any trouble with permissions there is a way to keep it on
GUI  with

gksu nautilus

this last is not recommend, because not supported anymore AFAIK, but
simply helps.

At best you perform both methods.

After this please set the status of this report back to new.

Thank you -  especially for reporting ; this will helps others users
much who try to come to Quantal!


** Changed in: apt (Ubuntu)
       Status: New => Incomplete

** Tags added: dist-upgrade precise quantal

** Also affects: apt
   Importance: Undecided
       Status: New

** Project changed: apt => update-manager (Ubuntu)

** Changed in: update-manager (Ubuntu)
       Status: New => Incomplete

You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apt in Ubuntu.

  Cant upgrade from precise to quantal

Status in “apt” package in Ubuntu:
Status in “update-manager” package in Ubuntu:

Bug description:
  Hello. I tried to upgrade from Precise (12.04.1) to Quantal (at now 12.10 Beta-2). I wrote in console: "update-manager -d" and press "update" in update-manager.
  Then see an errors in terminal (python traceback):
  Error in sys.excepthook:
  Traceback (most recent call last):
    File "/tmp/update-manager-pIYJOg/DistUpgrade/DistUpgradeViewGtk3.py", line 475, in _handleException
      apport_crash(type, value, tb)
    File "/tmp/update-manager-pIYJOg/DistUpgrade/DistUpgradeApport.py", line 54, in apport_crash
    File "/tmp/update-manager-pIYJOg/DistUpgrade/DistUpgradeApport.py", line 32, in _apport_append_logfiles
      report[ident] = (open(f), )
    File "/usr/lib/python2.7/dist-packages/problem_report.py", line 509, in __setitem__
      assert k.replace('.', '').replace('-', '').replace('_', '').isalnum()

  Original exception was:
  Traceback (most recent call last):
    File "/tmp/update-manager-pIYJOg/DistUpgrade/DistUpgradeViewGtk3.py", line 151, in pulse
  UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 1: ordinal not in range(128)

To manage notifications about this bug go to:

More information about the foundations-bugs mailing list