[Bug 1055274] Re: Installation in live disc crashes

[Brian Murray]

It appears that there is an issue communicating with one of your disks:

Sep 24 03:27:25 ubuntu kernel: [  852.365943] ata2.00: exception Emask 0x10 SAct 0x1 SErr 0x400000 action 0x6 frozen
Sep 24 03:27:25 ubuntu kernel: [  852.365951] ata2.00: irq_stat 0x08000000, interface fatal error
Sep 24 03:27:25 ubuntu kernel: [  852.365954] ata2: SError: { Handshk }
Sep 24 03:27:25 ubuntu kernel: [  852.365958] ata2.00: failed command: WRITE FPDMA QUEUED
Sep 24 03:27:25 ubuntu kernel: [  852.365963] ata2.00: cmd 61/00:00:3f:5c:13/04:00:00:00:00/40 tag 0 ncq 524288 out
Sep 24 03:27:25 ubuntu kernel: [  852.365964]          res 40/00:00:3f:5c:13/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
Sep 24 03:27:25 ubuntu kernel: [  852.365967] ata2.00: status: { DRDY }
Sep 24 03:27:25 ubuntu kernel: [  852.365975] ata2: hard resetting link
Sep 24 03:27:25 ubuntu kernel: [  852.688058] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
Sep 24 03:27:25 ubuntu ubiquity[5268]: switched to page console_setup
Sep 24 03:27:25 ubuntu kernel: [  853.268604] ata2.00: configured for UDMA/33
Sep 24 03:27:25 ubuntu kernel: [  853.268677] ata2: EH complete
Sep 24 03:27:26 ubuntu kernel: [  853.870070] ata2.00: exception Emask 0x10 SAct 0x3ff SErr 0x400000 action 0x6 frozen
Sep 24 03:27:26 ubuntu kernel: [  853.870075] ata2.00: irq_stat 0x08000000, interface fatal error
Sep 24 03:27:26 ubuntu kernel: [  853.870078] ata2: SError: { Handshk }
Sep 24 03:27:26 ubuntu kernel: [  853.870081] ata2.00: failed command: WRITE FPDMA QUEUED

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https://bugs.launchpad.net/bugs/1055274

Title:
  Installation in live disc crashes

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  I set up the installation to install on my secondary 160GB Toshiba
  drive that I had recently just set up with a new HDD caddy. Upon
  installing and entering my credentials, I went to another workspace to
  browse the web. I have no idea what exactly was being installed at
  this point, but it came to me with an error saying it failed to finish
  the installation and/or it crashed (I cannot remember which). Hope you
  can either resolve or prevent this from happening.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity 2.10.20
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Uname: Linux 3.2.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  CasperVersion: 1.315
  Date: Sun Sep 23 23:35:58 2012
  LiveMediaBuild: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  ProcEnviron:
   TERM=unknown
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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