[Bug 991852] Re: "Where are you?" is a potentially misleading question

Launchpad Bug Tracker 991852 at bugs.launchpad.net
Wed Sep 19 08:46:04 UTC 2012


Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubiquity (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/991852

Title:
  "Where are you?" is a potentially misleading question

Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  The question "Where are you?" can elicit the wrong response when the
  user is located in a country other than his usual country of
  residence.

  Ubiquity asks "Where are you?" But the user is not told why the
  question is being asked or what the consequences of the answer will
  be.

  The only visual cue on the page is a dominant map, showing a time
  zone. A naive user might therefore very well assume that the answer he
  gives will determine the time zone to be set for the system. He has no
  way to know that in fact it will determine all his localization
  settings -- currency, date format, spell checking, and so on.

  When I installed Precise, I did so from Madrid. And because this
  wasn't my first install and I'm American, I lied and answered "New
  York." Then, after install, I simply adjusted the timezone, and all
  was fine.

  But earlier, on a previous version, while in South Africa, I
  truthfully answered "Johannesburg." And when I wound up with South
  African rand as my currency, a South African spell checker, and so on,
  I was confused. New to Ubuntu, I also didn't know how to change the
  localization settings. ("Language support" didn't seem an obvious
  choice.") Confusing!

  Expected behavior:

  A page with a big visual of a time zone and the question "Where are
  you?" will use my answer to set the system's time zone. (And maybe it
  will tell me that after installation I can easily change it in such-
  and-such place.)

  If my input will be used to determine localization settings, I might
  be asked "Where do you live?" I might see a graphic showing signs for
  dollars, pounds, rupees, yen, and so on. And perhaps "Hello" or
  "Welcome" in a smorgasbord of languages. And I might be told "Ubuntu
  will use your answer to set the defaults for your currency, language,
  and other regional settings. After installation you can easily change
  these."

  In "System settings," I might also see "Languages and regional
  settings" rather than "Language support," which doesn't adeuqately
  convey what settings this option makes available.

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