[Bug 1082458] [NEW] ubiquity crashes on webcam access

Adam Smith amsmith42 at gmail.com
Fri Nov 23 17:38:11 UTC 2012


Public bug reported:

Installing on and older Asus z62f laptop with built-in webcam.  Happens
on every laptop of this model, so not a faulty hardware issue.

Tried disabling the webcam with both 'rmmod uvcvideo' and 'ubiquity
--no-webcam' to no avail.  rmmod reports uvcvideo does not exisit in
/proc/modules and ubiquity waits for a few seconds before returning the
to command prompt without opening anything whatsoever.

When ubiquity is run normally (either from the terminal or desktop) it
procedes normally until after the user information/password dialog.
Upon continuing from this page, the picture/photo/avatar dialog opens
for a split second and ubiquity exits without displaying an error.

This happens with all flavors of Ubuntu 12.04 LTS.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.20
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Uname: Linux 3.2.0-29-generic-pae i686
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
CasperVersion: 1.315
Date: Fri Nov 23 11:16:12 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 precise running-unity ubiquity-2.10.20

** Attachment added: "syslog"
   https://bugs.launchpad.net/bugs/1082458/+attachment/3442314/+files/syslog

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https://bugs.launchpad.net/bugs/1082458

Title:
  ubiquity crashes on webcam access

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Installing on and older Asus z62f laptop with built-in webcam.
  Happens on every laptop of this model, so not a faulty hardware issue.

  Tried disabling the webcam with both 'rmmod uvcvideo' and 'ubiquity
  --no-webcam' to no avail.  rmmod reports uvcvideo does not exisit in
  /proc/modules and ubiquity waits for a few seconds before returning
  the to command prompt without opening anything whatsoever.

  When ubiquity is run normally (either from the terminal or desktop) it
  procedes normally until after the user information/password dialog.
  Upon continuing from this page, the picture/photo/avatar dialog opens
  for a split second and ubiquity exits without displaying an error.

  This happens with all flavors of Ubuntu 12.04 LTS.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity 2.10.20
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Uname: Linux 3.2.0-29-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  CasperVersion: 1.315
  Date: Fri Nov 23 11:16:12 2012
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  LiveMediaBuild: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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