[Bug 1079898] [NEW] Presenting "Unhandlable error" isn't useful to users or developers

Matthew Paul Thomas mpt at canonical.com
Fri Nov 16 21:51:50 UTC 2012


Public bug reported:

When aptdaemon has an exception, the aptdaemon client presents an
"unhandlable error" <http://imgur.com/I97mZ> to the user, who probably
can't do anything about it. Meanwhile, the error isn't reported to
Ubuntu developers, who probably can do something about it.

If an exception results in aptdaemon triggering Apport in Ubuntu 12.04
and later, the "unhandlable error" alert should be retired altogether,
as it is now redundant.

If an exception doesn't result in aptdaemon triggering Apport, it should
be converted to a RecoverableError that does.

** Affects: aptdaemon
     Importance: Undecided
         Status: New

** Affects: aptdaemon (Ubuntu)
     Importance: Undecided
         Status: New

** Also affects: aptdaemon (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1079898

Title:
  Presenting "Unhandlable error" isn't useful to users or developers

Status in Aptdaemon:
  New
Status in “aptdaemon” package in Ubuntu:
  New

Bug description:
  When aptdaemon has an exception, the aptdaemon client presents an
  "unhandlable error" <http://imgur.com/I97mZ> to the user, who probably
  can't do anything about it. Meanwhile, the error isn't reported to
  Ubuntu developers, who probably can do something about it.

  If an exception results in aptdaemon triggering Apport in Ubuntu 12.04
  and later, the "unhandlable error" alert should be retired altogether,
  as it is now redundant.

  If an exception doesn't result in aptdaemon triggering Apport, it
  should be converted to a RecoverableError that does.

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