[Bug 1038573] Re: Unreadable messages displayed during Lucid -> Precise upgrade

[Graeme C. Payne]

TodayI performed an in-place update from 10.04 to 12.04. During the
course of the install i noted the appearance of several dialogs
(presumably errors) as described by the original report. I am still
unsure about what to do in a lot of cases, so I clicked on the default
(highlighted)  button to continue. (I am new with Linux, but my overall
computer experience goes back to the dark ages of TRS-DOS, CP/M, and
integer BASIC on a teletype machine.)

AFTER this installation fully completed I noticed that the issue also
affect a number of text-type items. I observed the effect (characters
replaced by empty rectangles) in text email messages in Evolution, and
in text files on the desktop. I had to try a number of workarounds. the
results are illustrated in the attachments.

Screenshot-01-<application>: Text email message as viewed in Evolution, gedit and writer. (It is readable only in writer.) 
Screenshot-02-<application>: Another text email bessage as viewed in Evolution and writer. 
Screenshot-03-<application>: A text (html) file stored on the desktop as viewed there, in gedit, and with notebook in wine. (It is only readable in notebook.) 

This is my first time reporting in this system, so any helpful feedback
will be appreciated.


** Attachment added: "Text email in evolution - note that the body is trashed but the headers are fine"
   https://bugs.launchpad.net/pango/+bug/1038573/+attachment/3429159/+files/Screenshot-01-evolution-20121109T170942.png

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https://bugs.launchpad.net/bugs/1038573

Title:
  Unreadable messages displayed during Lucid -> Precise upgrade

Status in Pango - Layout and Text Rendering LIbrary:
  New
Status in “pango1.0” package in Ubuntu:
  Triaged
Status in “pango1.0” source package in Precise:
  Triaged

Bug description:
  I'm just testing 10.04.4 -> 12.04.1 upgrades and the upgrade did
  complete successfully but twice during the upgrade I was presented
  with a dialog box that's totally unreadable, and the upgrade process
  does not proceed until I click on the unreadable widget in the lower
  right hand corner of the box. I'm attaching a screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.9
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Uname: Linux 3.2.0-29-generic i686
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  Date: Sun Aug 19 00:30:02 2012
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1345345338
  InstallationMedia: Ubuntu 10.04.4 LTS "Lucid Lynx" - Release i386 (20120214.2)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to precise on 2012-08-19 (0 days ago)
  VarLogDistupgradeAptclonesystemstate.tar.gz: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'

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