[Bug 1074430] Re: Ubuntu install 12.10 cant recognize account entered

[Edward Donovan]

Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We understand the difficulties you
are facing, but it is better to raise problems you are having in the
support tracker at https://answers.launchpad.net/ubuntu if you are
uncertain if they are bugs. You can also find help with your problem in
the support forum of your local Ubuntu community http://loco.ubuntu.com/
or asking at http://askubuntu.com or http://ubuntuforums.org. For help
on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubuntu-meta (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubuntu-meta/+question/213141

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https://bugs.launchpad.net/bugs/1074430

Title:
  Ubuntu install 12.10 cant recognize account entered

Status in “ubuntu-meta” package in Ubuntu:
  Invalid

Bug description:

  I installed Ubuntu for a friend on a Dell desktop. When prompted at
  the install I put her name in and a password. Once installed I entered
  this info and it worked. Then it asked for verification and indicated
  the user was Dell and asked for a password. We put in the password
  which was written at the install and every other one we could think of
  but it would not be accepted. I tried to change to another user
  account but only the Dell account would appear. What can I do? ps now
  I am reluctant to install 12.10 on my machines for fear of the same
  problem.

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