[Bug 967410] Re: Windows clients cannot connect to shared printers

James D. Robinson ubu.jdr048 at gmail.com
Thu Nov 1 21:24:29 UTC 2012


Hi to whom it may concern,

At the top of this posting, it states that this bug affects 40 people
but judging by the number of google references and comments on the
Ubuntu Forums, it affects a great deal than 40. I am referring to the
bug where one seems to be unable, to set up a printer attached to a
12.04 server. You see the following error message.

"Windows cannot connect to the printer. Either the printer name was
typed incorrectly or the specified printer has lost its connection to
the server".

I had this problem on a new server that I had created using Xubuntu
12.04 and which was attached to various windows PCs. Most of these, are
running XP Pro. I do not have the problem on a Xubuntu 10.04 server
which is attached to the same XP Pro PCs.

The Printer would work locally from the server using USB  and another
printer of the same type was setup directly on the LAN. This lead, in-
fact, to one additional problem. See later.

I eventually managed eventually to get it to work by setting up from the
Windows PC to my server  using the semi manual approach, of using the
syntax

http://192.168.123.98:631/printers/Brother-HL-2270DW-series where
192.168.123.98 is the server address.

Whereas the original printer which was on the Lan, had been set -up
under windows as a port name of

BRN001BA97BC2BB

And this was automatically found on the Windows PC's Whereas on the
12.04 Xubuntu server it would not find it so it had to set-up manually
as

ipp://192.168.123.52/ ie it's address on the LAN and that seems to be CUPS error. 
This printer uses a name of Brother-HL-2270DW_series

NB the slight difference in the name between the DW and series one is an
underscore and the other is a hyphen. This was the cause of a few
unsuccessful attempts of getting it to work!!!

CUPS was setting up slightly different IDs as seen on the  jobs page
(CUPS) and show all jobs..

Best Wishes
Jim

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to samba in Ubuntu.
https://bugs.launchpad.net/bugs/967410

Title:
  Windows clients cannot connect to shared printers

Status in “samba” package in Ubuntu:
  Confirmed
Status in “samba” source package in Precise:
  Confirmed
Status in “samba” source package in Quantal:
  Confirmed

Bug description:
  Since installing 12.04 I can no longer connect my windows XP clients to my laser printers on the Ubuntu system using samba. 
  It works on 11.10 using the exact same smb.conf file.  
  I can see the printers from the windows clients, I can select it, I install the drivers locally from the windows pc.  When I click next I get the message "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the sever". 

  This is a deal breaker for me.

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