[Bug 995303] [NEW] Ubiquity terminated at the user picture selection screen

[Peter Velosy]

Public bug reported:

I tried to install Ubuntu by using a bootable USB key.  At first,
ubiquity hung shortly after detecting my webcam and presenting me with
the user avatar selection screen.

The message that appeared was something like:  a critical error has
occured, you will be presented a desktop session to resolve the problem.
Apport did not appear at this point.

>From this desktop session I relaunched ubiquity. This time it hung
straight away, presenting an Apport bug tracing screen. I unfortunately
cannot tell you anything else about this error because Apport terminated
and thus I was not presented with a log.

At my third try an error occured at the same pont as the first time,
with the slight difference that Ubiquity simply terminated (the window
diesappeared) without calling any error handling routine.

At my fourth try it succeeded.... I'm using an ASUS X52s Laptop with a
built-in webcam.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Uname: Linux 3.2.0-23-generic-pae i686
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu5
Architecture: i386
CheckboxSubmission: 734338198b2abcc0a110cc6597bcb387
CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
Date: Sun May  6 01:51:34 2012
InstallCmdLine: bootkbd=us console-setup/layoutcode=en_US console-setup/variantcode=nodeadkeys locale=us_us  persistent noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz splash -- maybe-ubiquity
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 precise ubiquity-2.10.16

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/995303

Title:
  Ubiquity terminated at the user picture selection screen

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  I tried to install Ubuntu by using a bootable USB key.  At first,
  ubiquity hung shortly after detecting my webcam and presenting me with
  the user avatar selection screen.

  The message that appeared was something like:  a critical error has
  occured, you will be presented a desktop session to resolve the
  problem. Apport did not appear at this point.

  From this desktop session I relaunched ubiquity. This time it hung
  straight away, presenting an Apport bug tracing screen. I
  unfortunately cannot tell you anything else about this error because
  Apport terminated and thus I was not presented with a log.

  At my third try an error occured at the same pont as the first time,
  with the slight difference that Ubiquity simply terminated (the window
  diesappeared) without calling any error handling routine.

  At my fourth try it succeeded.... I'm using an ASUS X52s Laptop with a
  built-in webcam.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  Uname: Linux 3.2.0-23-generic-pae i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: i386
  CheckboxSubmission: 734338198b2abcc0a110cc6597bcb387
  CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
  Date: Sun May  6 01:51:34 2012
  InstallCmdLine: bootkbd=us console-setup/layoutcode=en_US console-setup/variantcode=nodeadkeys locale=us_us  persistent noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz splash -- maybe-ubiquity
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/995303/+subscriptions