[Bug 995181] [NEW] When updating Ubuntu 11.10 to 12.04, the updater hangs waiting for user input on libc6 update, with no obvious indication to the user

Nicolás Abel Carbone nicocarbone at gmail.com
Sat May 5 17:49:49 UTC 2012


Public bug reported:

When updating Ubuntu 11.10 to 12.04, in the phase "Installing the
upgrades", the first step is to upgrade the libc6 package. However, it
asks for user input in the terminal, and there is no obvious indicator
of this to the user. So, unless the user expands the Terminal view, the
updater seems to hang indefinitely.

This is a big problems because many inexperienced users will see this as
a crash of the updater and will not know what to do. The updater should
be as automatic as possible, and if user input is really needed it
should be clear and gui based.

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/995181

Title:
  When updating Ubuntu 11.10 to 12.04, the updater hangs waiting for
  user input on libc6 update, with no obvious indication to the user

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  When updating Ubuntu 11.10 to 12.04, in the phase "Installing the
  upgrades", the first step is to upgrade the libc6 package. However, it
  asks for user input in the terminal, and there is no obvious indicator
  of this to the user. So, unless the user expands the Terminal view,
  the updater seems to hang indefinitely.

  This is a big problems because many inexperienced users will see this
  as a crash of the updater and will not know what to do. The updater
  should be as automatic as possible, and if user input is really needed
  it should be clear and gui based.

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