[Bug 794757] Re: Mysterious "System program problem detected" prompt
Matthew Paul Thomas
mpt at canonical.com
Fri Mar 30 17:07:31 UTC 2012
Currently the sequence in this situation is:
1. "System program problem detected" alert
2. gksudo prompt
3. <https://wiki.ubuntu.com/ErrorTracker#os-crash> alert
I propose fixing this bug by changing the sequence to:
1. <https://wiki.ubuntu.com/ErrorTracker#os-crash> alert
2. PolicyKit prompt with appropriate text (bug 849001), if you continue with "Send an error report" checked, or if you click "Show Details".
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https://bugs.launchpad.net/bugs/794757
Title:
Mysterious "System program problem detected" prompt
Status in “apport” package in Ubuntu:
New
Status in “update-notifier” package in Ubuntu:
Triaged
Bug description:
Binary package hint: apport
A unsolicited, untitled window recently appeared that contained only
the following text:
System program problem detected
Do you want to report the problem now?
[ Cancel ] [ Report problem... ]
There are two problems with this:
1) I have no idea what "system program problem" this is referring to,
so I have no way of knowing yet whether or not I want to report it. My
only rational option is to choose "Cancel."
2) I have no indication of what program is generating this prompt.
Since it reappeared again later, though, I gave in to curiosity and
clicked "Report problem," hoping that it might reveal more information
about the "system program problem." Instead of more information,
however, I was presented with a password prompt. I am NOT going to
grant administrative privileges to an unidentified program. Once
again, my only rational option is to choose "Cancel."
Users at Ask Ubuntu [1] helped me identify the mystery prompt as
belonging to Apport.
Apport needs to identify itself before requesting elevated privileges.
[1] http://askubuntu.com/questions/47675/why-should-i-trust-this
<https://wiki.ubuntu.com/ErrorTracker#os-crash>
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: apport 1.20.1-0ubuntu5
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
ApportLog:
ERROR: apport (pid 13522) Tue Jun 7 10:13:17 2011: called for pid 12778, signal 11
ERROR: apport (pid 13522) Tue Jun 7 10:13:17 2011: executable: /usr/bin/Xorg (command line "/usr/bin/X :0 -auth /var/run/lightdm/authority/0 -nolisten tcp vt2")
ERROR: apport (pid 13522) Tue Jun 7 10:13:18 2011: wrote report /var/crash/_usr_bin_Xorg.0.crash
Architecture: amd64
CrashReports:
600:1000:1000:546955:2011-06-07 11:51:12.501300000 -0700:2011-06-07 11:51:13.501300000 -0700:/var/crash/_usr_bin_update-notifier.1000.crash
600:0:0:635299:2011-06-07 10:13:18.563455402 -0700:2011-06-07 10:13:17.292818549 -0700:/var/crash/_usr_bin_Xorg.0.crash
600:1000:1000:232476:2011-06-05 21:03:36.352573000 -0700:2011-06-05 21:03:37.352573000 -0700:/var/crash/_usr_lib_telepathy_telepathy-salut.1000.crash
Date: Wed Jun 8 13:30:15 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
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