[Bug 794757] Re: Mysterious "System program problem detected" prompt

Matthew Paul Thomas mpt at canonical.com
Fri Mar 30 17:07:31 UTC 2012


Currently the sequence in this situation is:
1. "System program problem detected" alert
2. gksudo prompt
3. <https://wiki.ubuntu.com/ErrorTracker#os-crash> alert

I propose fixing this bug by changing the sequence to:
1. <https://wiki.ubuntu.com/ErrorTracker#os-crash> alert
2. PolicyKit prompt with appropriate text (bug 849001), if you continue with "Send an error report" checked, or if you click "Show Details".

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https://bugs.launchpad.net/bugs/794757

Title:
  Mysterious "System program problem detected" prompt

Status in “apport” package in Ubuntu:
  New
Status in “update-notifier” package in Ubuntu:
  Triaged

Bug description:
  Binary package hint: apport

  A unsolicited, untitled window recently appeared that contained only
  the following text:

      System program problem detected
      Do you want to report the problem now?

      [ Cancel ] [ Report problem... ]

  There are two problems with this:

  1) I have no idea what "system program problem" this is referring to,
  so I have no way of knowing yet whether or not I want to report it. My
  only rational option is to choose "Cancel."

  2) I have no indication of what program is generating this prompt.
  Since it reappeared again later, though, I gave in to curiosity and
  clicked "Report problem," hoping that it might reveal more information
  about the "system program problem." Instead of more information,
  however, I was presented with a password prompt. I am NOT going to
  grant administrative privileges to an unidentified program. Once
  again, my only rational option is to choose "Cancel."

  Users at Ask Ubuntu [1] helped me identify the mystery prompt as
  belonging to Apport.

  Apport needs to identify itself before requesting elevated privileges.

  [1] http://askubuntu.com/questions/47675/why-should-i-trust-this

  <https://wiki.ubuntu.com/ErrorTracker#os-crash>

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: apport 1.20.1-0ubuntu5
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  ApportLog:
   ERROR: apport (pid 13522) Tue Jun  7 10:13:17 2011: called for pid 12778, signal 11
   ERROR: apport (pid 13522) Tue Jun  7 10:13:17 2011: executable: /usr/bin/Xorg (command line "/usr/bin/X :0 -auth /var/run/lightdm/authority/0 -nolisten tcp vt2")
   ERROR: apport (pid 13522) Tue Jun  7 10:13:18 2011: wrote report /var/crash/_usr_bin_Xorg.0.crash
  Architecture: amd64
  CrashReports:
   600:1000:1000:546955:2011-06-07 11:51:12.501300000 -0700:2011-06-07 11:51:13.501300000 -0700:/var/crash/_usr_bin_update-notifier.1000.crash
   600:0:0:635299:2011-06-07 10:13:18.563455402 -0700:2011-06-07 10:13:17.292818549 -0700:/var/crash/_usr_bin_Xorg.0.crash
   600:1000:1000:232476:2011-06-05 21:03:36.352573000 -0700:2011-06-05 21:03:37.352573000 -0700:/var/crash/_usr_lib_telepathy_telepathy-salut.1000.crash
  Date: Wed Jun  8 13:30:15 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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