[Bug 950282] Re: Installation failing with pop-up "The installer encountered an unrecoverable error and will now reboot."

Jean-Baptiste Lallement jean-baptiste at ubuntu.com
Sun Mar 25 09:55:58 UTC 2012


Today's automated test of Ubuntu Desktop i386 failed with the same segfault in syslog
https://jenkins.qa.ubuntu.com/job/precise-desktop-i386_default/300/

Line 2144 of syslog
Mar 25 08:44:29 ubuntu kernel: [   41.820561] pool[8129]: segfault at b ip b74ff425 sp affeaaf0 error 6 in libc-2.15.so[b73df000+19f000]

This is an i386 KVM guest.

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https://bugs.launchpad.net/bugs/950282

Title:
  Installation failing with pop-up "The installer encountered an
  unrecoverable error and will now reboot."

Status in OEM Priority Project:
  Confirmed
Status in OEM Priority Project precise series:
  Confirmed
Status in “ubiquity” package in Ubuntu:
  Confirmed
Status in “ubiquity” source package in Precise:
  Confirmed

Bug description:
  Running a build of Precise, I'm encountering a failure during the very
  early stages of installation.  I get a pop-up saying "The installer
  encountered an unrecoverable erro and will now reboot."

  It seems to occur when the following is present in syslog:
  Mar  8 20:30:10 ubuntu kernel: [   41.113727] pool[9204]: segfault at 17 ip 00007f022e402bfe sp 00007f0216355a20 error 6 in libc-2.15.so[7f022e2d9000+1b1000]

  Note that this is a preseeded installation.

  I'm unable to use apport to collect info because it tell tells me
  "This is not an official Ubuntu package..." and exits.

  I have attached the syslog.

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