[Bug 950282] Re: Installation failing with pop-up "The installer encountered an unrecoverable error and will now reboot."

Christopher Townsend 950282 at bugs.launchpad.net
Fri Mar 23 13:42:13 UTC 2012


@James,

I have two projects that are based on 64-bit 12.04, so this is what I'm
using.  Both builds are seeing this issue.  I have not tried to
reproduce with the daily livecd image, but Jean-Baptiste was able to
reproduce at one time (not sure if he still can?) with the daily livecd,
so I can be pretty certain it's not specific to my projects.

At this time, this has only been seen on Dell machines, but this is not
to say that it doesn't occur with other brands, it just hasn't been
tested.

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https://bugs.launchpad.net/bugs/950282

Title:
  Installation failing with pop-up "The installer encountered an
  unrecoverable error and will now reboot."

Status in OEM Priority Project:
  Confirmed
Status in OEM Priority Project precise series:
  Confirmed
Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  Running a build of Precise, I'm encountering a failure during the very
  early stages of installation.  I get a pop-up saying "The installer
  encountered an unrecoverable erro and will now reboot."

  It seems to occur when the following is present in syslog:
  Mar  8 20:30:10 ubuntu kernel: [   41.113727] pool[9204]: segfault at 17 ip 00007f022e402bfe sp 00007f0216355a20 error 6 in libc-2.15.so[7f022e2d9000+1b1000]

  Note that this is a preseeded installation.

  I'm unable to use apport to collect info because it tell tells me
  "This is not an official Ubuntu package..." and exits.

  I have attached the syslog.

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