[Bug 950282] Re: Installation failing with pop-up "The installer encountered an unrecoverable error and will now reboot."

Christopher Townsend 950282 at bugs.launchpad.net
Wed Mar 21 14:29:47 UTC 2012


@James,

The Beta 1 image or any current daily build should suffice.  I have
found that it doesn't always happen when installing, but the failure is
around 75% of the time or greater.

Also, the only way I've tripped this is to have the laptop plugged in.
This has only been seen on Dell equipment, but that is not to say that
other machines made by different manufacturers don't have the problem,
it just so happens we only have Dell equipment to try this on.

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https://bugs.launchpad.net/bugs/950282

Title:
  Installation failing with pop-up "The installer encountered an
  unrecoverable error and will now reboot."

Status in OEM Priority Project:
  Confirmed
Status in OEM Priority Project precise series:
  Confirmed
Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  Running a build of Precise, I'm encountering a failure during the very
  early stages of installation.  I get a pop-up saying "The installer
  encountered an unrecoverable erro and will now reboot."

  It seems to occur when the following is present in syslog:
  Mar  8 20:30:10 ubuntu kernel: [   41.113727] pool[9204]: segfault at 17 ip 00007f022e402bfe sp 00007f0216355a20 error 6 in libc-2.15.so[7f022e2d9000+1b1000]

  Note that this is a preseeded installation.

  I'm unable to use apport to collect info because it tell tells me
  "This is not an official Ubuntu package..." and exits.

  I have attached the syslog.

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