[Bug 950282] Re: Installation failing with pop-up "The installer encountered an unrecoverable error and will now reboot."

Christopher Townsend 950282 at bugs.launchpad.net
Thu Mar 15 19:40:49 UTC 2012


I'm still seeing the crash in the pool process when doing an install
with all of the latest packages included in the image.

It hasn't been mentioned here, but an interesting effect is if
installing on a laptop and disconnecting the AC power to the laptop, the
crash does not occur.

** Changed in: ubiquity (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/950282

Title:
  Installation failing with pop-up "The installer encountered an
  unrecoverable error and will now reboot."

Status in OEM Priority Project:
  Confirmed
Status in OEM Priority Project precise series:
  Confirmed
Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  Running a build of Precise, I'm encountering a failure during the very
  early stages of installation.  I get a pop-up saying "The installer
  encountered an unrecoverable erro and will now reboot."

  It seems to occur when the following is present in syslog:
  Mar  8 20:30:10 ubuntu kernel: [   41.113727] pool[9204]: segfault at 17 ip 00007f022e402bfe sp 00007f0216355a20 error 6 in libc-2.15.so[7f022e2d9000+1b1000]

  Note that this is a preseeded installation.

  I'm unable to use apport to collect info because it tell tells me
  "This is not an official Ubuntu package..." and exits.

  I have attached the syslog.

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