[Bug 901915] Re: backend_helper.py crashed with DBusException in _run_transaction_helper(): org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

Brian Murray brian at ubuntu.com
Tue Mar 13 23:20:35 UTC 2012


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Unfortunately, this bug report is about a DBus client
failing to connect with the DBus backend and to really understand the
issue we need the crash from the DBus backend not from the client.
Client crashes are prevented from being report by apport in Precise and
in the event that the backend crashes apport should report those ass
separate.  Because of the previously stated reasons I am setting this
bug report to Invalid.

** Changed in: aptdaemon (Ubuntu)
       Status: New => Invalid

** Changed in: aptdaemon (Ubuntu)
   Importance: Undecided => Low

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Title:
  backend_helper.py crashed with DBusException in
  _run_transaction_helper(): org.freedesktop.DBus.Error.NoReply: Did not
  receive a reply. Possible causes include: the remote application did
  not send a reply, the message bus security policy blocked the reply,
  the reply timeout expired, or the network connection was broken.

Status in “aptdaemon” package in Ubuntu:
  Invalid

Bug description:
  backend_helper.py crashed with DBusException in
  _run_transaction_helper(): org.freedesktop.DBus.Error.NoReply: Did not
  receive a reply. Possible causes include: the remote application did
  not send a reply, the message bus security policy blocked the reply,
  the reply timeout expired, or the network connection was broken.

  ProblemType: Crash
  DistroRelease: Ubuntu 12.04
  Package: update-notifier-common 0.117ubuntu3.1
  ProcVersionSignature: Ubuntu 3.2.0-2.5-generic 3.2.0-rc3
  Uname: Linux 3.2.0-2-generic i686
  ApportVersion: 1.90-0ubuntu1
  Architecture: i386
  CrashCounter: 1
  Date: Sat Dec 10 06:05:15 2011
  ExecutablePath: /usr/lib/update-notifier/backend_helper.py
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20111129.1)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/lib/update-notifier/backend_helper.py check_updates
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  PythonArgs: ['/usr/lib/update-notifier/backend_helper.py', 'check_updates']
  SourcePackage: update-notifier
  Title: backend_helper.py crashed with DBusException in _run_transaction_helper(): org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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