[Bug 306581] Re: confusing install partition resize error
Launchpad Bug Tracker
306581 at bugs.launchpad.net
Mon Mar 5 04:18:09 UTC 2012
[Expired for ubiquity (Ubuntu) because there has been no activity for 60
days.]
** Changed in: ubiquity (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/306581
Title:
confusing install partition resize error
Status in “ubiquity” package in Ubuntu:
Expired
Bug description:
Tried installing ubuntu on a brand new dell laptop with vista. Vista
was barely used (just installed openoffice and firefox). Then I fired
up the ubuntu installer and tried to resize the partition and this is
where problems started:
1) The message that says that changes are irreversible was itself
almost incomprehensible. I have been a linux user and programmer for
many years, I do not understand the first sentence in the message and
my wife did not understand it either. I figured it probably meant
something to the effect of "Changes are irreversible! Are you sure?"
But I couldn't be sure.
2) The resize failed with an error message (it did not tell me what
error, no output from the resize command, no log, no show details, no
nothing), just leads to head scratching especially after the first
almost threatining irreversibility message.
3) Then the installer did something weird. It continued as if things
were partitioned I assume and put me into a partition editor to pick
where root/swap was going to be. That was strange. Should it not
stay on the same page after the error to let you pick another of the
three options?
4) After a long think, I remembered that defragmenting sometimes
helped. So I defragmented, and then not trusting the installer
anymore did the partition resize using gparted live CD which worked
then.
Suggestion:
1) The first message could be shorter and in actual english and should
reflect what the user is asking to do. It seems to be a message left
over from some totally different GUI.
2, 3) Error should give some way of finding out more information about
what happened and I would assume it should not jump to some other page
in the install process unless I asked it to.
4) Most importantly, it should suggest common things to do to fix
this, which appears to be to defragment the hard drive. Telling the
user "error" without any suggestions of 1) what went wrong 2) what
could possibly be done to fix this, is completely wrong UI design.
Especially if this is not so hard to fix just add "Maybe try
defragmenting the harddrive first." Would have saved me a lot of
time. If my wife was installing the thing, this error would have led
to ubuntu not being installed on her computer.
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