[Bug 843764] Re: Oneiric current, USB 3 capable External Box with a 3.5 sata disk inside doesn't work when attached to USB 3 port, works perfect on USB 2 port. AsRock 880GMH/USB3 motherboard

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: util-linux (Ubuntu)
       Status: New => Confirmed

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Title:
  Oneiric current, USB 3 capable External Box with a 3.5 sata disk
  inside doesn't work when attached to USB 3 port, works perfect on USB
  2 port. AsRock 880GMH/USB3 motherboard

Status in “util-linux” package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  As in summary, I have an external USB 3 capable box carrying inside a
  2 tera disk with a 2 tera partition formatted by ext 4.

  If I plug it on the USB 3 port on my AsRock 880GMH/USB3 motherboard,
  apparently nothing happens. If I plug it on one of the many USB 2
  ports on my motherboard, the disk and partition work perfectly.

  This is the log I get from dmesg

  ----------------

  
  [   93.440158] usb 9-1: new SuperSpeed USB device number 2 using xhci_hcd
  [   93.460406] xhci_hcd 0000:02:00.0: WARN: short transfer on control ep
  [   93.460457] xhci_hcd 0000:02:00.0: WARN: short transfer on control ep
  [   93.460505] xhci_hcd 0000:02:00.0: WARN: short transfer on control ep
  [   98.460243] xhci_hcd 0000:02:00.0: WARN: transfer error on endpoint
  [  103.460193] usb 9-1: can't set config #1, error -110
  [  272.471335] usb 9-1: USB disconnect, device number 2
  [  280.177690] usb 4-2: USB disconnect, device number 3
  [  280.550107] usb 1-6: USB disconnect, device number 5
  [  284.111264] hub 4-0:1.0: port 1 disabled by hub (EMI?), re-enabling...
  [  284.111277] usb 4-1: USB disconnect, device number 2
  [  284.750099] usb 4-1: new low speed USB device number 4 using ohci_hcd
  [  284.950781] input: Logitech USB-PS/2 Optical Mouse as /devices/pci0000:00/0000:00:12.1/usb4/4-1/4-1:1.0/input/input14
  [  284.951058] generic-usb 0003:046D:C03E.0007: input,hidraw2: USB HID v1.10 Mouse [Logitech USB-PS/2 Optical Mouse] on usb-0000:00:12.1-1/input0
  [  287.560148] usb 1-6: new high speed USB device number 6 using ehci_hcd
  [  297.603006] usbcore: registered new interface driver uas
  [  297.608780] Initializing USB Mass Storage driver...
  [  297.609312] scsi6 : usb-storage 1-6:1.0
  [  297.610235] usbcore: registered new interface driver usb-storage
  [  297.610244] USB Mass Storage support registered.
  [  298.612787] scsi 6:0:0:0: Direct-Access     ST2000DL 003-9VT166       CC32 PQ: 0 ANSI: 5
  [  298.890685] sd 6:0:0:0: Attached scsi generic sg2 type 0
  [  298.891625] sd 6:0:0:0: [sdb] 3907029168 512-byte logical blocks: (2.00 TB/1.81 TiB)
  [  298.897002] sd 6:0:0:0: [sdb] Write Protect is off
  [  298.897014] sd 6:0:0:0: [sdb] Mode Sense: 23 00 00 00
  [  298.897870] sd 6:0:0:0: [sdb] No Caching mode page present
  [  298.897881] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  [  298.901633] sd 6:0:0:0: [sdb] No Caching mode page present
  [  298.901644] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  [  298.928510]  sdb: sdb1
  [  298.932496] sd 6:0:0:0: [sdb] No Caching mode page present
  [  298.932508] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  [  298.932516] sd 6:0:0:0: [sdb] Attached SCSI disk
  [  299.836198] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)


  ------------

  
  Hope this can be solved so that I can use my external disk on the USB 3 port.

  
  Cheers

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