[Bug 1008707] Re: Ubiquity fails to detect active internet connection

Jean-Baptiste Lallement jean-baptiste at ubuntu.com
Mon Jun 4 21:38:16 UTC 2012


Thanks for your report.

I duplicated your other reports because they are all caused by a non-
working network connection.

The following message is displayed in syslog
Jun  4 15:29:01 ubuntu ntpdate[2249]: Can't find host ntp.ubuntu.com: Name or service not known (-2)
[...]
Jun  4 15:47:02 ubuntu ubiquity[2834]: Geoname lookup for "New York" failed: 2 Cannot resolve hostname (geoname-lookup.ubuntu.com)
[...]
Jun  4 15:52:21 ubuntu in-target: Err http://us.archive.ubuntu.com quantal Release.gpg
Jun  4 15:52:21 ubuntu in-target:   Something wicked happened resolving 'us.archive.ubuntu.com:http' (-5 - No address associated with hostname)
Jun  4 15:52:21 ubuntu in-target: Err http://us.archive.ubuntu.com quantal-updates Release.gpg
Jun  4 15:52:21 ubuntu in-target:   Something wicked happened resolving 'us.archive.ubuntu.com:http' (-5 - No address associated with hostname)

Your system is unable to do DNS resolution. According to the log, the nameserver is set to 10.0.2.2#53
Is this nameserver working properly on your network ?

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1008707

Title:
  Ubiquity fails to detect active internet connection

Status in “ubiquity” package in Ubuntu:
  Incomplete

Bug description:
  Installer shows active wired connection, but shows an 'X' under
  connected to the internet and disallows installing updates as part of
  the connection

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 3.4.0-3.8-generic 3.4.0
  Uname: Linux 3.4.0-3-generic i686
  ApportVersion: 2.1.1-0ubuntu2
  Architecture: i386
  Date: Mon Jun  4 16:13:19 2012
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity initrd=/casper/initrd.lz quiet splash --
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120604.2)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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