[Bug 1023554] [NEW] "installer has encountered an unrecoverable error"

[Daniel Manrique]

Public bug reported:

This was first observed in a preseeded installation (where the installer
says it encountered an unrecoverable error and will reboot) and then
reproduced with a live cd image on a virtual machine.

Steps to reproduce:

1- Download daily image (as of 2012-07-11), i386 desktop.
2- Start a virtual machine (I used VirtualBox) with the downloaded image.
3- Select "install ubuntu".

Expected result:
- Ubiquity guiding user through installation procedure and resulting in an installed, bootable system.

Actual result:
- A dialog appears first-thing saying the installer "encountered an unrecoverable error". It gives the option to drop to a LiveCD desktop environment to report the problem.

I perused the syslog and didn't find anything relevant; also,
/var/log/installer/debug wasn't created even though I used debug-
ubiquity in the kernel command line.

This can be very easily reproduced on any system (even a VM), but please
let me know if you need me to test or try anything else.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: ubiquity 2.11.11
ProcVersionSignature: Ubuntu 3.5.0-4.4-generic 3.5.0-rc6
Uname: Linux 3.5.0-4-generic i686
ApportVersion: 2.3-0ubuntu4
Architecture: i386
CasperVersion: 1.319
Date: Wed Jul 11 18:26:17 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity debug-ubiquity initrd=/casper/initrd.lz quiet splash --
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120711.2)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 quantal running-unity

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https://bugs.launchpad.net/bugs/1023554

Title:
  "installer has encountered an unrecoverable error"

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  This was first observed in a preseeded installation (where the
  installer says it encountered an unrecoverable error and will reboot)
  and then reproduced with a live cd image on a virtual machine.

  Steps to reproduce:

  1- Download daily image (as of 2012-07-11), i386 desktop.
  2- Start a virtual machine (I used VirtualBox) with the downloaded image.
  3- Select "install ubuntu".

  Expected result:
  - Ubiquity guiding user through installation procedure and resulting in an installed, bootable system.

  Actual result:
  - A dialog appears first-thing saying the installer "encountered an unrecoverable error". It gives the option to drop to a LiveCD desktop environment to report the problem.

  I perused the syslog and didn't find anything relevant; also,
  /var/log/installer/debug wasn't created even though I used debug-
  ubiquity in the kernel command line.

  This can be very easily reproduced on any system (even a VM), but
  please let me know if you need me to test or try anything else.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: ubiquity 2.11.11
  ProcVersionSignature: Ubuntu 3.5.0-4.4-generic 3.5.0-rc6
  Uname: Linux 3.5.0-4-generic i686
  ApportVersion: 2.3-0ubuntu4
  Architecture: i386
  CasperVersion: 1.319
  Date: Wed Jul 11 18:26:17 2012
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity debug-ubiquity initrd=/casper/initrd.lz quiet splash --
  LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120711.2)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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