[Bug 937393] Re: install crash

[Paolo Rotolo]

Thanks for reporting this bug and any supporting documentation. Since
this bug has enough information provided for a developer to begin work,
I'm going to mark it as confirmed and let them handle it from here.
Thanks for taking the time to make Ubuntu better!

** Description changed:

- This crash was an 11.10 to 11.10 upgrade crash.
+ This crash was an 11.04 to 11.10 upgrade crash.
  
  The upgrade from 11.04 to 11.10 crashed first, and rendered the system
  compromised.  Specifically, my /home directories were "gone" and I
  couldn't login with the GUI.
  
  I was able to decrypt my user data using the shell in recovery mode,
  then I proceeded to reinstall 11.10.  Since program data was intact, I
  selected the option to do 11.10 to 11.10 rather than wipe the old
  install and reinstall.
  
  The crash happened right after the installer reported that a vmware file
  didn't match (between the 11.10 DVD ROM and the old installation).  I
  told it to retry, it appeared to be proceeding normally once more, then
  BOOM (crash).
  
  Perhaps my hard drive is bad, though it checked out ok before I did this
  install.  Or perhaps the DVD has errors, though it did verify cleanly
  after writing in a different machine.  Or perhaps there is actually a
  bug in the installer.
  
  Best regards,
  -r
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.287
  Date: Mon Feb 20 20:08:57 2012
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  ProcEnviron:
-  LANGUAGE=
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
+  LANGUAGE=
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

** Changed in: ubiquity (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/937393

Title:
  install crash

Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  This crash was an 11.04 to 11.10 upgrade crash.

  The upgrade from 11.04 to 11.10 crashed first, and rendered the system
  compromised.  Specifically, my /home directories were "gone" and I
  couldn't login with the GUI.

  I was able to decrypt my user data using the shell in recovery mode,
  then I proceeded to reinstall 11.10.  Since program data was intact, I
  selected the option to do 11.10 to 11.10 rather than wipe the old
  install and reinstall.

  The crash happened right after the installer reported that a vmware
  file didn't match (between the 11.10 DVD ROM and the old
  installation).  I told it to retry, it appeared to be proceeding
  normally once more, then BOOM (crash).

  Perhaps my hard drive is bad, though it checked out ok before I did
  this install.  Or perhaps the DVD has errors, though it did verify
  cleanly after writing in a different machine.  Or perhaps there is
  actually a bug in the installer.

  Best regards,
  -r

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.287
  Date: Mon Feb 20 20:08:57 2012
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  ProcEnviron:
   LANGUAGE=
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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