[Bug 937393] [NEW] install crash

[Roy Hensley]

Public bug reported:

This crash was an 11.10 to 11.10 upgrade crash.

The upgrade from 11.04 to 11.10 crashed first, and rendered the system
compromised.  Specifically, my /home directories were "gone" and I
couldn't login with the GUI.

I was able to decrypt my user data using the shell in recovery mode,
then I proceeded to reinstall 11.10.  Since program data was intact, I
selected the option to do 11.10 to 11.10 rather than wipe the old
install and reinstall.

The crash happened right after the installer reported that a vmware file
didn't match (between the 11.10 DVD ROM and the old installation).  I
told it to retry, it appeared to be proceeding normally once more, then
BOOM (crash).

Perhaps my hard drive is bad, though it checked out ok before I did this
install.  Or perhaps the DVD has errors, though it did verify cleanly
after writing in a different machine.  Or perhaps there is actually a
bug in the installer.

Best regards,
-r

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: ubiquity 2.8.7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
CasperVersion: 1.287
Date: Mon Feb 20 20:08:57 2012
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
 LANGUAGE=
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oneiric ubiquity-2.8.7

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https://bugs.launchpad.net/bugs/937393

Title:
  install crash

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  This crash was an 11.10 to 11.10 upgrade crash.

  The upgrade from 11.04 to 11.10 crashed first, and rendered the system
  compromised.  Specifically, my /home directories were "gone" and I
  couldn't login with the GUI.

  I was able to decrypt my user data using the shell in recovery mode,
  then I proceeded to reinstall 11.10.  Since program data was intact, I
  selected the option to do 11.10 to 11.10 rather than wipe the old
  install and reinstall.

  The crash happened right after the installer reported that a vmware
  file didn't match (between the 11.10 DVD ROM and the old
  installation).  I told it to retry, it appeared to be proceeding
  normally once more, then BOOM (crash).

  Perhaps my hard drive is bad, though it checked out ok before I did
  this install.  Or perhaps the DVD has errors, though it did verify
  cleanly after writing in a different machine.  Or perhaps there is
  actually a bug in the installer.

  Best regards,
  -r

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.287
  Date: Mon Feb 20 20:08:57 2012
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  ProcEnviron:
   LANGUAGE=
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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